Operation Manager (Middle Office), Private Banking

Bank of China (Hong Kong); Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

Bank of China (Hong Kong) is seeking an experienced operations professional to support account opening, transactions, and credit/loan processing for investment products. You will also handle client inquiries and coordinate with internal and external parties to fulfill requests.

You will monitor credit exposure and ensure compliance with Hong Kong banking laws and bank policies, while continuously reviewing procedures to improve service quality and productivity.

Qualifications

• Degree or above with major in Finance or related discipline.
• At least 3 years solid working experience in banking/credit operations, preferable in private banking.
• Interpersonal skills - communicating effectively and provide value adding advice to others, influencing effectively.
• Ability to analyze situations, prioritize and implement processes effectively.
• Familiarity with banking laws and practices to regulations prevailing in Hong Kong.
• Strong character and ability to work under stress and withstand pressure.

Responsibilities

• Provide account opening support, account transactions, credit, loan and investment related processing; covering all kinds of investment products.
• Attending to general client queries and liaising with internal and external parties.
• Monitor the status of credit exposure to ensure that no unauthorized or excessive credit facility is granted.
• Ensure that account opening documents and credit documents are in order and follow up on outstanding documents.
• Regularly review operating procedures and guidelines to optimize processes and system functionality.

Skills

Interpersonal skills

Analytical ability

Prioritization

Regulatory awareness

Stress tolerance

Education

Degree in Finance or related discipline

Tools

none

Job description

• Provide account opening support, account transactions, credit, loan and investment related transactional processing; covering all kinds of investment products including system input, order maintenance and risks monitoring, etc.
• Attending to general client queries. Liaise with internal and external parties to fulfill client requests and administrative follow-up.
• Monitor the status of credit exposure/excess of client portfolios to ensure that no unauthorized and/or excessive credit facility is granted to clients and all transactions are processed according to bank’s credit policies.
• Ensure that account opening documents and credit documents are in order. Follow up on outstanding documents.
• Regularly review operating procedures and guidelines, and continue to optimize processes and system functionality to improve service quality and productivity.
• Fully compliant with regulations and Group policies and guidelines, and be able to highlight, mitigate and protect the bank against credit, legal, documentation, reputational and other risks; to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity during and after client on-boarding process.
  

Requirements

• Degree or above with major in Finance or related discipline
• At least 3 years solid working experience in banking/credit operations, preferable in private banking business
• Interpersonal skills - communicating effectively and provide value adding advice to others, influencing effectively
• Ability to analyze situations, prioritize and implement processes effectively
• Familiarity with banking laws and practices to regulations prevailing in Hong Kong
• Strong character and ability to work under stress and withstand pressure