Officer (Social & Elderly Wellness)

Hong Kong Housing Society; Hong Kong; On-site; HKD 250,000 - 380,000; Full time

Job summary

Hong Kong Housing Society (HKHS) invites applications for a role supporting elderly tenants, promoting home, health and social care. You will attend the elderly lounge, arrange activities and conduct regular home visits or telephone assurances to assess health needs and connect services.

Coordinate with collaborators, offer onsite planning with contingency measures, liaise with volunteers, and maintain service records for annual recognition.

Qualifications

• Degree or diploma in social work, social sciences or health sciences with relevant elderly services experience.
• Strong communication, interpersonal and customer service skills.
• Cheerful personality, ability to work independently and with elderly people.
• Proficiency in MS Windows applications including Excel, Word, PowerPoint and Chinese word processing.

Responsibilities

• Attend the elderly lounge and arrange activities for the elderly tenants to promote home, health and social care.
• Conduct regular home visits and/or telephone assurance to the elderly tenants, and deliver timely health assessments and match with suitable services.
• Arrange the logistics with collaborators and organisations and offer onsite coordination with the contingency plan for implementation of activities.
• Liaise, monitor and train volunteers of all ages, and to maintain an up-to-date service records for annual award.
• Provide administrative support, including procurement and contract service payment, statistic and data entry, progress reporting and meeting minutes, inventory control, programme proposal and evaluation, and prepare other documentary work to support the operational needs of AIP scheme.
• Handle daily requests, enquiries and complaints of the elderly tenants and their families, local hospitals and other service units.

Skills

Communication

Interpersonal skills

Volunteer training

Customer service

Education

Degree/Diploma in social work / social sciences / health sciences

Tools

MS Office Suite

Job description

• Attend the elderly lounge and arrange activities for the elderly tenants to promote home, health and social care.
• Conduct regular home visits and/or telephone assurance to the elderly tenants, and deliver timely health assessments and match with suitable services.
• Arrange the logistics with collaborators and organisations and offer onsite coordination with the contingency plan for implementation of activities.
• Liaise, monitor and train volunteers of all ages, and to maintain an up-to-date service records for annual award.
• Provide administrative support, including procurement and contract service payment, statistic and data entry, progress reporting and meeting minutes, inventory control, programme proposal and evaluation, and prepare other documentary work to support the operational needs of AIP scheme.
• Handle daily requests, enquiries and complaints of the elderly tenants and their families, local hospitals and other service units.

The Person

• Degree/Diploma holders in social work / social sciences / health sciences with relevant working experience in elderly services field and knowledge in event organising.
• Good manner, sociable and cheerful character with strong communication, interpersonal, organisation and customer services skills.
• Able to work independently and interested in communicating with elderly people.
• Proficiency in MS Windows application, including Excel, Word, PowerPoint and Chinese Word processing.

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.