Administration Services Manager (Social & Elderly Wellness)

Hong Kong Housing Society; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Hong Kong Housing Society is seeking an Administration Services Manager to oversee social and elderly wellness initiatives and ensure compliance across licensing and statutory requirements. The role requires driving efficient admin systems, staff leadership, and strategic support for residents and service users.

The candidate should have extensive experience in administration, strong English/Chinese/Putonghua communication, and a proactive, caring approach to elder care.

Qualifications

• Degree holder in Business, Human Resources, Liberal Arts or Facility Management.
• Minimum 10 years post qualification working experience in related job tasks with at least 5 year of supervisory capacity in a sizeable organization.
• Proficient in oral and written English, Chinese and Putonghua.
• Good PC knowledge in Word Processing, Excel, PowerPoint.
• Strong interpersonal and negotiation skills.
• Self-motivated and committed to serve the elderly with caring attitude.

Responsibilities

• Responsible for all licensing and statutory requirements and ensure compliance.
• Responsible for renewing license, scheduled and unscheduled reports to licensing offices.
• Formulate and conduct audits and drills.
• Ensure a smooth running of the site operations by implementing administration systems and processes.
• Provide administrative decision-making, support and leadership.
• Manage and coordinate the Key Performance Indicator and Key Risk Indicator of all in house services.
• Initiate meetings, response to critical incidence and communicates to all operational partners.
• Coordinate for market research to keep competency in prestige care delivery model.
• Review the office expenditure often.
• Responsible for supplier management, implement appropriate procurement procedures and strategies to control quality, costs and to assure an adequate source of supply.
• Coordinate staff training and give on site HR support.
• Coordinate administrative support and backup to programs, functions and activities for residents, members and service users during regular intervals and especially on festive dates.
• Monitor daily repair and maintenance of all facility and equipment.
• Manage the work product and deadlines of all administration staffs.

Skills

English

Chinese

Putonghua

Interpersonal skills

Negotiation skills

Education

Business

Human Resources

Liberal Arts

Facility Management

Tools

Word Processing

Excel

PowerPoint

Job description

Administration Services Manager (Social & Elderly Wellness)

• Responsible for all licensing and statutory requirements and ensure compliance.
• Responsible for renewing license, scheduled and unscheduled reports to licensing offices.
• Formulate and conduct audits and drills.
• Ensure a smooth running of the site operations by implementing administration systems and processes.
• Provide administrative decision-making, support and leadership.
• Manage and coordinate the Key Performance Indicator and Key Risk Indicator of all in house services.
• Initiate meetings, response to critical incidence and communicates to all operational partners.
• Coordinate for market research to keep competency in prestige care delivery model.
• Review the office expenditure often.
• Responsible for supplier management, implement appropriate procurement procedures and strategies to control quality, costs and to assure an adequate source of supply.
• Coordinate staff training and give on site HR support.
• Coordinate administrative support and backup to programs, functions and activities for residents, members and service users during regular intervals and especially on festive dates.
• Monitor daily repair and maintenance of all facility and equipment.
• Manage the work product and deadlines of all administration staffs.

The Person

• Degree holder in Business, Human Resources, Liberal Arts or Facility Management.
• Minimum 10 years post qualification working experience in related job tasks with at least 5 year of supervisory capacity in a sizeable organization.
• Proficient in oral and written English, Chinese and Putonghua.
• Good PC knowledge in Word Processing, Excel, PowerPoint.
• Strong interpersonal and negotiation skills.
• Self-motivated and committed to serve the elderly with caring attitude.

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.