Officer - Banking Payment Operations

Randstad Hong Kong; Hong Kong; On-site; HKD 480,000 - 600,000; Full time

Job summary

Randstad Hong Kong Limited is seeking a detail‑driven professional to join our payment operations team. You will verify and release payment and remittance transactions, including cross-border transfers, while monitoring queues to meet critical cut-off times.

The role requires at least 3 years in banking remittance and strong collaboration skills. Proficiency in MS Office is essential; VBA/Excel Macros or Alteryx are advantageous for process improvements.

Qualifications

• Minimum 3 years of experience in banking remittance and payment operations.
• Ability to multi-task and meet tight cut-off times with accuracy.
• Strong teamwork and communication skills for regional collaboration.
• Proficiency in MS Office; VBA, Excel Macros or Alteryx is an advantage.

Responsibilities

• Perform verification and system release for payment/ remittance transactions within delegated limits.
• Monitor queues and milestones to meet stringent clearing cut-off times.
• Review and escalate suspicious transactions in accordance with AML guidelines.
• Compile and reconcile daily funding movement reports per banking procedures.
• Prepare, validate and submit internal summaries and regulatory reports.

Skills

Payments ops

Attention to detail

Team collaboration

MS Office

Education

Secondary School/High School

Tools

Excel VBA

Excel Macros

Alteryx

Job description

about the company.

Our client is an established international banking institution with a strong presence across the Asia-Pacific region. Renowned for its comprehensive financial services, client-centric solutions, and robust transaction banking platform, the organisation fosters an inclusive, collaborative working environment that supports continuous professional growth and operational excellence.

about the team.

You will join a dynamic, collaborative payment operations team dedicated to delivering accurate and timely settlement services. Working alongside seasoned transaction banking professionals, you will benefit from an open culture that values precision, knowledge sharing, process enhancement, and adherence to sound governance and internal control frameworks.

about the job.

• Perform verification and system release within delegated authority limits for diverse payment and remittance transactions, including inward/outward payments, cross-border remittances, customer account transfers, and liquidity pooling operations.
• Monitor transaction queues and processing milestones, addressing fund sourcing requirements, irregular account statuses, or technical system bottlenecks to meet stringent clearing cut-off times.
• Review, investigate, and elevate suspicious transactions in full compliance with Anti-Money Laundering (AML) and counter-terrorist financing guidelines.
• Compile and reconcile daily funding movement reports in accordance with established banking procedures.
• Prepare, validate, and submit internal operational summaries as well as statutory regulatory reports required by relevant banking authorities.

skills & experience required.

• Minimum 3 years of experience in banking remittance and payment operations.
• Proven ability to multi-task, manage tight operational cut-off times, and maintain meticulous attention to detail under pressure.
• Strong team collaboration mindset with effective interpersonal and communication skills.
• Proficiency in MS Office applications; practical familiarity with VBA, Excel Macros, or Alteryx is a distinct advantage.
• Fluent written and spoken English; proficiency in Cantonese or Mandarin is advantageous for regional stakeholder collaboration.

skills

no additional skills required

qualifications

no additional qualifications required

education

Secondary School/High School