Contract Payments Operations Assistant – Remittance Processing, International Bank.

ALL-STAR AGENCY; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

ALL-STAR AGENCY seeks a Contract Payments Operations Assistant in Hong Kong to support daily corporate payments and settlements. You will process inward/outward remittances, cross-border payments, and transfers through interbank channels under supervision, ensuring accuracy and timeliness.

The role welcomes fresh graduates and values attention to detail, customer focus, and strong English communication. You will assist with end-of-day reconciliations, regulatory reporting, and system testing in

Qualifications

• High school graduate or above; diploma or degree preferred.
• Remittance operations experience is an advantage, fresh graduates considered.
• Strong interpersonal skills with a customer-focused attitude.
• Able to multi-task, stay detail-oriented and meet tight deadlines.
• Proficient in MS Office; VBA/Excel macros or Alteryx a plus.
• Excellent written and spoken English communication.

Responsibilities

• Process corporate inward and outward remittance transactions and cross-border payments.
• Handle customer account transfers through interbank channels and systems.
• Perform day-end reconciliation to ensure proper registration of transactions.
• Prepare regulatory reports as required for compliance.
• Participate in system enhancements and user acceptance testing.
• Provide admin support and assist cross-department tasks as directed.

Skills

Interpersonal skills

Attention to detail

Multi-tasking

Customer service

English fluency

Education

High school grad

Diploma/Degree preferred

Tools

MS Office

Excel VBA

Alteryx

Job description

Join a leading international bank in Hong Kong as Contract Payments Operations Assistant within its Corporate Payment Services team. You will process corporate inward and outward remittances, cross-border payments and customer account transfers through interbank payment channels, supporting accurate and timely daily operations.

About the Role

This contract role suits a detail-oriented individual starting or building a career in banking operations. Fresh graduates are welcome, and remittance experience is an advantage. You will work under the guidance of your supervisor, handle day-end reconciliation and regulatory reporting, and take part in system enhancement and testing within a well-controlled payments environment.

Key Responsibilities

• Process corporate inward and outward remittance transactions, cross-border payments and customer account transfers through different interbank payment channels and systems.
• Perform day-end reconciliation to ensure all transactions are properly registered.
• Prepare various regulatory reports as required.
• Participate in system enhancement initiatives and user acceptance testing.
• Provide administrative support across transaction processing areas and support special or cross-department assignments as directed by the supervisor or Group Head.
• Follow all established policies and procedures on transaction processing, observe anti-money-laundering rules and regulations, and maintain vigilance on suspected transactions.

Requirements

• High school graduate or above; Diploma or Degree holders preferred.
• Remittance operations experience preferred; fresh graduates will also be considered.
• Good interpersonal skills with a customer focus and service-oriented attitude.
• Able to multi-task, pay close attention to detail and work under pressure with tight deadlines.
• Good PC skills in MS Office; VBA, MS Excel Macro or Alteryx would be an advantage.
• Good command of written and spoken English.