North Asia Partner Growth Manager

ServiceNow; Hong Kong; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

ServiceNow is expanding in North Asia and seeking a senior leader to drive partner-led sales across Hong Kong and Taiwan. You will own quota accountability, build strategic partner relationships, and ensure mature partners generate qualified deals that close.

You will lead partner enablement, GTM collaboration, and territory planning, coordinating with internal teams to accelerate growth and maximize pipeline velocity in a dynamic regional market.

Qualifications

• 8–12+ years in quota-carrying B2B technology sales and partner/channel management; SaaS experience preferred.
• Experience managing large account portfolios (80–150+); skilled at segmentation, prioritization, and disciplined execution to maximize pipeline coverage and conversion.
• Partner sales expertise: selling through and with channel partners; enable and motivate partners to prioritize deals; orchestrating partner motions with direct engagements.
• Stakeholder influence: able to engage VP/C-level buyers; influence across internal teams to drive deal velocity.
• Platform knowledge: familiarity with enterprise SaaS platforms, ideally ServiceNow, Salesforce, or similar; position platform value at business/IT buyer levels.
• Industry knowledge: understand key industries in territory; address business challenges and digital transformation priorities.
• AI fluency: leverage AI tools to enhance productivity (pipeline prioritization, research, outreach personalization, forecasting).
• Market acumen: understand local commercial and cultural dynamics; build partnerships.
• Travel: willingness to travel frequently within Hong Kong, Taiwan.
• Language: English and Cantonese fluency

Responsibilities

• Build and mature partner practices through quarterly business reviews, capability assessments, and capacity planning.
• Identify capability gaps and develop partners' competencies to support your pipeline.
• Manage partner governance (tiering, health metrics, performance).
• Own and develop a structured territory execution plan across assigned non-named accounts.
• Prioritize accounts by industry, whitespace, and partner coverage; maintain a healthy pipeline for quarterly/annual targets.
• Co-develop account plans and co-selling motions with partners; decide partner-led vs co-sell vs direct.
• Design and execute joint demand generation: field events, roundtables, prospecting; measure pipeline generated.
• Lead partner prospecting activities; ensure they feed your pipeline, not just activity.
• Lead opportunity qualification and customer engagement; coordinate with partners for discovery; own VP/C-level conversations.
• Maintain deal momentum; coordinate partners, pre-sales, marketing to accelerate velocity; step forward when needed.
• Own deal closure and negotiation; accountable for outcomes.
• Onboard new partners or enable existing partners with required solution competencies; coach partners to prioritize deals; address misalignments

Skills

Sales & channel experience

Territory & account management

Partner sales expertise

Stakeholder influence

Platform knowledge (ServiceNow / SaaS)

Industry knowledge

AI fluency

Market acumen

Travel

Language: English & Cantonese

Tools

ServiceNow

Salesforce

Job description

ServiceNow is expanding in North Asia and seeking a senior leader to drive partner-led sales across Hong Kong and Taiwan. You will own quota accountability, build strategic partner relationships, and ensure mature partners generate qualified deals that close.

You will lead partner enablement, GTM collaboration, and territory planning, coordinating with internal teams to accelerate growth and maximize pipeline velocity in a dynamic regional market.