Mortgage & Personal Loan Relationship Manager

Global International Credit Limited; Hong Kong; On-site; HKD 279,000 - 446,000; Full time

Job summary

Global International Credit Limited invites applications for a Relationship Manager position based in the Central and Western District of Hong Kong. You will be the primary contact for clients, delivering guidance and solutions across mortgage loans and related services.

The role requires strong customer service skills, clear communication, and the ability to manage multiple enquiries while ensuring confidentiality and compliance with data protections regulations.

Qualifications

• Customer service experience in banking or mortgage sectors.
• Excellent written and verbal communication.
• Strong organizational and time management abilities.
• Ability to maintain confidentiality and comply with data protection regulations.

Responsibilities

• Handle customer enquiries via telephone and in-person about mortgage and personal loans.
• Process customer requests including updates, payments, and document submissions.
• Assist in processing loan applications and verify documentation.

Skills

Customer service

Communication skills

Time management

Problem solving

Data privacy

Banking knowledge

Education

Relevant banking qualifications

Job description

Global International Credit Limited invites applications for a Relationship Manager position based in the Central and Western District of Hong Kong. You will be the primary contact for clients, delivering guidance and solutions across mortgage loans and related services.

The role requires strong customer service skills, clear communication, and the ability to manage multiple enquiries while ensuring confidentiality and compliance with data protections regulations.