Merchant Growth Specialist / Key Account Manager

Openrice Limited; Hong Kong; On-site; HKD 279,000 - 446,000; Full time

Benefits offered by this job

Comprehensive health and dental

Generous annual leave

Birthday leave

Career development opportunities

Flexible work arrangements

Team-building activities

Job summary

OpenRice is the region's leading F&B platform with over 20 years in operation and millions of users. We’re seeking a data-driven analyst to support sales for corporate accounts and deliver business intelligence on user and product performance.

You will conduct end-to-end analyses of supply and demand, track market trends, and develop standard reports and dashboards to facilitate cross-team communication and growth initiatives. Immediate availability preferred.

Qualifications

• University graduate with 2+ years in analytical, sales, or client-facing roles.
• Strong numeracy and business acumen.
• Understanding of campaign targeting or data mining is a plus.
• Able to work in a fast-paced environment.
• Immediate availability preferred.

Responsibilities

• Handle all sales activities and provide dedicated support for designated corporate account
• Provide business intelligence discovery on users and products to track business performance and formulate growth strategies.
• Conduct end-to-end analysis on supply, demand, and market trends to deliver insightful business initiatives based on historical data.
• Develop standard reports and dashboards to ensure support sales performance management and ensure efficient communication across teams

Skills

Business intelligence

Data analytics

Sales support

Client-facing

Numerical analysis

Education

University degree

Job description

Who we are

As the industry leader for over 20 years, we are serving over 6 million monthly users regionally across Southeast Asia. We grew from a search & content focused platform into the largest F&B ecosystem with extreme growth rate. Our innovation is shown through Online Table Booking, Takeaway, Voucher, Payment, Recruitment and Loyalty (and many more!) Our mission is to help restaurants grow, help users find, book and pay at restaurants. We are an experienced team with a startup mentality. Each of our passionate teammates is making their mark in this space. If you are hungry to grow and make an impact on our 6 million+ users, then join us at OpenRice!

What you’ll be doing?

• Handle all sales activities and provide dedicated support for designated corporate account
• Provide business intelligence discovery on users and products to track business performance and formulate growth strategies.
• Conduct end-to-end analysis on supply, demand, and market trends to deliver insightful business initiatives based on historical data.
• Develop standard reports and dashboards to ensure support sales performance management and ensure efficient communication across teams

Who are we looking for?

• University graduate with 2 years' or above experience in similar analytical, sales, or client-facing role, preferably from e-commerce industry or digital market
• High level of numeracy and analytical ability with strong business acumen
• Good understanding of campaign targeting or data mining on customer behavioral analyses. Experiences in segmentation is an advantage
• Excellent analytical skills and able to deal with a fast-paced environment
• Immediately available is preferred

What we offer?

At OpenRice, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health and dental insurance coverage;
• Generous annual leave entitlement and increment with years of service;
• Birthday leave and family leave entitlements;
• Opportunities for career development and progression;
• Flexible work arrangements to support work-life balance;
• Team-building activities and social events to foster a positive company culture.