Manager, Trustee Services Ops, Financing & Securities Services

Leadingnation; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing support

Continuous learning culture

Job summary

Standard Chartered Hong Kong is seeking an experienced professional to support ORSO/MPF trustee services within the Financing & Securities Services group. You will assist the Head of Global Trustee Services Ops and coordinate cross-functional teams to ensure regulatory compliance and sound fiduciary operations.

The role involves preparing scheme communications, regulatory reporting, monitoring service providers, and contributing to scalable operating models, with strong English/Cantonese

Qualifications

• 5+ years of relevant working experience.
• Experience in retirement schemes / unit trusts operations including cash/bank reconciliations.
• Knowledge of ORSO, pooling ORSO and MPF operations.
• RA13 license would be a plus.

Responsibilities

• Handle enquiries from clients, scheme administrators and other parties about scheme operations.
• Prepare and review scheme communication materials.
• Prepare and submit regulatory reports and returns.
• Review and update internal procedure manuals regularly.
• Monitor performance of service providers and collaborate across CCIB and Bank teams.

Skills

Planning

Analytical Thinking

Business Performance Management

Industry Knowledge

Marketing Strategy and Positioning

Product Design and Development

Securities Laws and Regulations (SLR)

Education

Bachelor's degree or higher

Tools

eMPF platform

Job description

• Prepare and review scheme communication materials
• Advanced knowledge in computer literacy
• Prepare and submit regulatory reports and returns

Job Summary

The Financing & Securities Services (FSS) business has a unique footprint in Asia, Middle East, and Africa, and offers a growing range of products, including direct custody, international custody, funds services, trustee services, transfer agency, prime services, and agency securities lending, to a number of client sectors including banks, investors, intermediaries, sovereigns, fund managers insurance companies and corporates.

The jobholder is responsible for assisting Trustee Services in Hong Kong to provide administrative and operational support to ORSO schemes/MPF schemes/funds which is in compliance with statutory requirements and scheme governing rules.

• Provide support to the Head of Global Trustee Services Ops on ORSO and MPF trustee services related tasks.
• Assist Trustee Services to ensure the fulfilment of the fiduciary duties of trustee under ORSO and MPF regimes.
• Ensure compliance with the legislation and governing rules of the ORSO and MPF schemes/funds under the trusteeship of SCT.
• Works collaboratively with members of the FSS, Financial Markets (FM), Client Coverage (CC), Operations teams to ensure cross-product, cross-business opportunities are realised.

Job Responsibilities

• Handle general enquiries with counterpart such as clients, scheme administrators, other functions teams, members, external parties in respect of the scheme operations.
• Deal with enquiries that relate to scheme operations, accounting and financial aspects.
• Acts as a liaison to clients and service providers for administrative and operational matters.
• Prepare and review scheme communication materials.
• Prepare and submit regulatory reports and returns.
• Assists to review and update internal procedure manual on regular basis.
• Assists to monitor performance of service providers.
• Assists in ad hoc tasks.
• Works across CCIB and the Bank to ensure strategies for trustee and fiduciary services are aligned.
• Assists the business to internal and external constituents as the business representatives on fiduciary matters
• Assists to collaborate with FSS Ops to design and implement scalable, automated, and commercially viable operating model for the business, capable of adaptation to satisfy changing business and regulatory requirements.
• Assist to maintain detailed financial analyses for fiduciary product suite to identify areas of financial strengths and areas of improvements.

Skills And Experience

• Planning: Tactical, Strategic
• Analytical Thinking
• Business Performance Management
• Industry Knowledge
• Marketing Strategy and Positioning
• Product Design and Development
• Securities Laws and Regulations (SLR) Compliance

Qualifications

• The jobholder will have been educated to degree level with at least 5 years of relevant working experience.
• Experience in performing daily operations of a retirement scheme / unit trust, including cash / bank reconciliations.
• Familiar with individual ORSO, pooling ORSO and MPF operations.
• Knowledgeable in eMPF platform.
• Advanced knowledge in computer literacy.
• Independent, self-motivated, pro-active and mature. Willing to work late.
• Willing to take on new challenges and work under pressure.
• Strong interpersonal and communication skills.
• Licence holder of RA13 under SFC would be a plus.
• Proficiency in written and spoken Cantonese and English. Mandarin would be a plus.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.