Manager, Technical Services

West Kowloon Cultural District Authority; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Benefits offered by this job

BMS familiarity

CMMS familiarity

Job summary

The West Kowloon Cultural District Authority is seeking a seasoned facilities operations leader to oversee venue services, safety and building performance. You will manage internal staff and external vendors, coordinate with diverse stakeholders, and drive improvements across maintenance, risk and emergency response.

Applicants should hold a relevant degree and extensive experience, with strong English and Chinese communication; readiness for after-hours calls and emergencies is essential.

Qualifications

• University degree in Building Services / Mechanical / Electrical Engineering.
• At least 10 years in building operation and maintenance, 5 in managerial role.
• Knowledge of risk management, event management, safety and security.
• Holder of Registered Electrical Worker (Grade B or above) preferred.
• Construction Industry Safety Training Certificate under Section 6BA(2) preferred.
• Familiar with BMS, CMMS, and facilities management systems in theatres, F&B.

Responsibilities

• Overseeing operation and provision of services for venues and related facilities.
• Supervising staff, outsourced facilities management vendors and maintenance contractors.
• Understanding operational needs of venues and stakeholder concerns, especially on license renewals.
• Managing repairs and maintenance of building services systems and structures.
• Contributing to facilities development with focus on operation life cycle, safety, health, risk and security.
• Emergency support for events and commercial operators.
• Preparing site operation manual, incident risk and emergency procedures.
• Managing incidents and driving continuous improvements.
• Performing other duties as assigned by District Facility Services Department.

Skills

Interpersonal skills

Teamwork

Proactivity

Problem solving

Education

Degree in Building Services / Mechanical / Electrical Engineering

Tools

AutoCAD

MS Applications

Job description

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

Responsibilities

• overseeing and managing operation and provision of services for venues and their related facilities and systems;
• supervising and monitoring internal staff, outsourced facilities management vendors and maintenance contractors to ensure high standard and quality services are delivered to public and internal user departments;
• understanding the specific operational needs and requirements of the venues and well understanding their key concerns and issues of internal and external stakeholders, especially on license renewals;
• managing the vendors for repairing and maintenance works of all building services systems and installations, and exterior and interior building structures and elements in the Authority’s venues and buildings;
• contributing to the design of facilities development with main focuses on operation life cycle, safety and health best practice, incident & risk management and security monitoring for venue operations;
• emergency support of the events being organised in WKCD and commercial operators;
• preparing site operation manual, incident risk and emergency operation procedure;
• managing emergency incidents, resolving any incident in timely and effective manner, and recommending and driving continuous improvements;
• performing other duties or ad-hoc tasks as assigned by District Facility Services Department;
• performing any other duties from time to time as reasonably assigned by the Authority.

You Should

• possess a recognised university degree in Building Services / Mechanical / Electrical Engineering;
• have at least 10 years of experience in building operation, maintenance, repair and improvement, in which at least 5 years at managerial level, preferably in sizable non‑residential portfolios such as commercial and entertainment complexes and/or institution complexes;
• have professional knowledge of and practical experience with risk management, event management, safety and security control, budget control, incident response and other building operation guideline or best practice;
• preferably be holders of Registered Electrical Worker (Grade B or above);
• have a valid Construction Industry Safety Training Certificate under Section 6BA(2) of the Factories and Industrial Undertakings Ordinance;
• preferably professionally qualified, such as corporate/full membership of HKIE, CIBSE, IMechE, or equivalent;
• preferably be familiar with Facilities Management System, Building Management System (BMS), Computerized Maintenance Management System (CMMS) and / or others facilities management systems in theatres, rehearsal facilities, F&Bs, and retails;
• have the ability to professionally handle confidential matters and exhibit the appropriate level of judgment and decision making to commensurate with the position and responsibilities;
• preferably have knowledge in Building Information Modeling (BIM);
• be available to attend emergency calls after office hours;
• have excellent interpersonal skills to work with and communicate to internal and external parties at all levels and build rapport with team members and stakeholders;
• be proactive, independent, responsible and a good team player;
• be proficient in PC knowledge including AutoCAD, MS Applications;
• be proficient in written and spoken English and Chinese.

For interested parties, please submit your application with detailed CV on or before following date. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

30-07-2026

For more information, please visit https://www.westk.hk or contact: Jason Wong/[phone]