Manager, Property Facilities Technical Services (Quarters)

The Hong Kong Jockey Club; Sha Tin; On-site; HKD 600,000 - 900,000; Full time

Job summary

The Hong Kong Jockey Club in Hong Kong is seeking a seasoned Facilities/Property Manager to join the Division - Property Department. The role oversees budgets, design criteria, and coordination of consultants for building refurbishment and operations across HKJC properties.

Applicants should have a degree in Building Surveying or Construction Management, with a professional qualification a plus, and at least six years in facilities/property, including managerial experience.

Qualifications

• A degree in Building Surveying, Construction Management or building related disciplines.
• Professional qualification from recognized bodies is an advantage (e.g. HKIS, RISC, CIOB).
• Minimum six years facilities/property experience, with at least two years in a managerial level.

Responsibilities

• Prepare and monitor annual budgets, capital & operating budgets for all HKJC quarters, buildings and residential flats.
• Establish design criteria and direct preparation of drawings, specifications, tender documents and monitor refurbishment/renovation work.
• Engage and coordinate consultants/contractors and supervise their work.
• Oversee 24/7 operations at HKJC premises and ensure building systems are safe, reliable and compliant.
• Plan resources, maintenance programs, training, space utilisation and process improvements.
• Lead change management, handle staff conflicts, review system performance and drive improvements.
• Plan and maintain manpower, supervise drills, update procedures and support annual asset planning.

Education

Building Surveying or Construction Management

Job description

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

Job description:

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division - Property Department

The Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project management and facilities management services to the key Business Units in the Club.

The Job

• Prepare and monitor annual budgets, capital work programs and operating budgets for all HKJC quarters, buildings and residential flats, and ensure that expenses are maintained within budgets.
• Establish design criteria, directs the preparation of technical drawings, specifications, tender documents and monitors work progress for building refurbishment/ renovation, minor alterations, additions and improvement works.
• Engage and coordinate consultants and contractors and supervise their work.
• Responsible for the 24/7 operations at HKJC premises; support the operations, monitoring and ensuring one or multiple, as assigned, of building fabric and infrastructural, electrical and mechanical systems are operating at their parameters in a safe, reliable, efficient and in accordance with the statutory requirements, ensuring all premises are reliable and available in meeting all operational requirements and all users' requirements. Ensure all the building installations are available for their intended use.
• Ensure efficient and effective delivery of facilities operations by managing of resources planning in line with strategic business objectives, implementing and up keeping of the facilities and equipment, operation and maintenance services, coaching subordinates to demonstrate effective performance, and organising the training and development of staff. This also includes planning of space utilisation and constant review of the operations, service standards, manpower deployment, work methods, performance benchmarking, manpower and process re-engineering.
• Ensure minimum disruption to business operations in emergency or crisis situations by formulating and implementing preventive and corrective maintenance programs with Facilities teams and Project teams and emergency response plan, and ensuring continuous transfer of know-how and best practices from the markets.
• Direct and implement preventive and corrective maintenance programs so that remedial actions can be taken immediately and effectively to ensure that the business operations are not critically affected.
• Assist the change management on both operation and management level. Handle staff conflict and complaint. Motivate staff to perform. Conduct regular review of system performance and work processes; Collect and use data to assess and identify innovative solutions and technology to resolve shortfall and seek for continuous improvements.
• Plan, review and maintain adequate manpower resources of team. Supervise special tasks and regular drills with key stakeholders. Maintain and update training record; identify training need and organize training for shift duty team in non-regular hours. Review, update and enforce the Property Manual, Operation Procedures, and Incident Management Plan, etc. Support annual planning activities such as asset reviews, budgeting and capital project recommendations.

About You

• A degree in Building Surveying, Construction Management or building related disciplines.
• Professional qualification of relevant disciplines gained from recognized professional bodies is an advantage (e.g. HKIS, RISC, CIOB).
• A minimum of six years of facilities or property experience of which at least two years in managerial level and be conversant with building refurbishment and renovation.
• Experience in managing high-end and large residential complexes/ hotels/ service apartments is preferred.
• Knowledge of best practice in facility management and project management.

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [e-mail]. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.