Manager – Custody Operations (Corporate Action) - Custody Services Department

China Merchants Bank Co., Ltd., Hong Kong Branch; Hong Kong; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

China Merchants Bank Co., Ltd., Hong Kong Branch is recruiting for a Manager - Custody Operations (Corporate Action) in the Custody Services Department. The role oversees end-to-end corporate action events across HK, Stock Connect, US and global markets.

You will prepare notifications, manage elections, ensure deadlines and controls, and maintain regulatory documentation. Strong communication in Cantonese and English is required, with Putonghua preferred.

Qualifications

• 5 years of experience in securities settlement; at least 2 years as Checker.
• Good communication in Cantonese and English; Putonghua preferred.
• Willing to work shifts, public holidays and inclement weather.

Responsibilities

• Process and manage the end-to-end lifecycle of corporate action events across Hong Kong, Stock Connect, US and global markets.
• Prepare and distribute corporate action notifications, election forms, entitlement reports and client communications.
• Ensure accurate processing within service standards and market deadlines.
• Handle client elections, instructions and escalations while maintaining strong controls and risk management.
• Maintain records and documentation per regulatory, compliance and audit requirements.
• Prepare and update operational procedures, policies and control documentation.
• Support US income reconciliation and tax reporting where applicable.
• Respond to client, front office and settlement agent inquiries.
• Review audit responses before submission and design control reports.
• Participate in platform transformation, system enhancements and UAT testing.
• Update training material and procedures; perform ad-hoc team duties.

Tools

OCP

CCASS

eCMT

Citi Velocity

JPM Markets

Easyway

Xact

Job description

Manager - Custody Operations (Corporate Action) - Custody Services Department

Process and manage the end-to-end lifecycle of mandatory and voluntary corporate action events of different types of products across Hong Kong, Stock Connect, US, and global markets;

Prepare and distribute corporate action notifications, election forms, entitlement reports, and communications to clients and other stakeholders;

Ensure all corporate action events are processed accurately and within established service standards and market deadlines;

Handle client elections and instructions, and escalations while maintaining strong operational controls and risk management standards;

Maintain accurate records and documentation in accordance with regulatory, compliance, and audit requirements;

Prepare and maintain operational procedures, policies, and control documentation, ensuring ongoing accuracy and regulatory compliance;

Support US income reconciliation and tax reporting requirements where applicable

Respond enquiries and requests from clients, front office and settlement agents

Review audit request responses to agents before submission

Design and review various control reports and external reports

Participate in platform transformation initiatives, system enhancements, UAT testing, and migration projects

Regular review and update training material, procedure and manual

Other ad-hoc duties assigned by team head

Requirements:

5 years of experience in securities settlement, at least 2 years as Checker

Familiar with operating Settlement modules of various settlement systems, including but not limited to OCP, CCASS, eCMT, Citi Velocity, JPM Markets, Easyway and Xact

Knowledge of SWIFT Category 5 messages are preferred

Detail oriented, independent thinking and demonstrate problem solving skill

Able to liaise with internal and external parties to resolve processing issues

Being a good team player and self-motivated

Good communication skills, both Cantonese and English, and Putonghua is also preferred

Proficient in use of MS-Word, MS-Excel, and both Chinese and English typing

Willing to work on shift, public holidays, and inclement weather conditions

Pass Paper 1 of TheLicensing Examinationfor Securities and Futures Intermediaries is preferred

Less experience candidate is welcome, will also be considered as Assistant Manager