Manager – Corporate Communications / Community

Dorsett Hospitality International Services Limited; Hong Kong Island; Sur place; HKD 600 000 - 900 000; Plein temps

Résumé du poste

Dorsett Hospitality International represents the Company to internal and external stakeholders, driving community outreach, corporate communications, and employee communications while supporting media relations and ESG reporting.

You will lead engagement with community organizations and government offices, develop messaging for external audiences, and ensure timely disclosures to strengthen the Company’s reputation across markets.

Qualifications

• Bachelor degree in Communications, Public Relations, Psychology, Social Sciences or related field.
• Minimum 8 years of experience in corporate communications, community relations, or internal communications. Hands on experience in corporate communication projects and ESG reporting preparation is highly preferred.
• Fluency in Chinese, English and Mandarin. Exceptional interpersonal and communication skills, both verbal and written.
• Proven track record in successfully managing community outreach and engagement initiatives and corporate communication deliverables. Ability to build relationships and work collaboratively across various levels of the organization and the community.
• Proficiency in social media platforms and content creation for both internal and external stakeholders.

Responsabilités

• Community Engagement – lead community outreach programmes, strategic initiatives and partnerships that align with the Company’s goals and ESG priorities, while building and maintaining relationships with community organizations, government bureaux, and stakeholders.
• Corporate Communications – develop and execute corporate communication strategies, key messaging and corporate level content including corporate statements, briefing materials and organisational announcements to maintain consistent corporate brand positioning for external audiences.
• Employee Communications - support internal communications strategy and initiatives to inform and engage employees, locally and internationally.
• Media Relations - develop and maintain relationships with media outlets to promote corporate updates and community initiatives, including preparing press releases, articles and other communications to highlight corporate milestones, community involvement and organizational achievements.
• ESG Reporting Support – work with cross functional teams to gather, collate and validate ESG data and supporting documentation; support drafting, fact checking and end to end preparation of ESG report content in compliance with relevant reporting standards.

Description du poste

Manager – Corporate Communications / Community

The Manager – Corporate Communications / Community will represent DHI to internal and external stakeholders, playing a critical role in fostering positive relationships among stakeholders. This role involves managing community outreach initiatives, driving corporate communications activities, supporting employee communications, and handling some media relations, as well as supporting ESG related reporting and disclosure, to enhance the Company’s corporate reputation, image and impact in the community.

Principal Accountabilities:

Community Engagement – lead community outreach programmes, strategic initiatives and partnerships that align with the Company’s goals and ESG priorities, while building and maintaining relationships with community organizations, government bureaux, and stakeholders. Corporate Communications – develop and execute corporate communication strategies, key messaging and corporate level content including corporate statements, briefing materials and organisational announcements to maintain consistent corporate brand positioning for external audiences.

Employee Communications - support internal communications strategy and initiatives to inform and engage employees, locally and internationally.

Media Relations - develop and maintain relationships with media outlets to promote corporate updates and community initiatives, including preparing press releases, articles and other communications to highlight corporate milestones, community involvement and organizational achievements.

ESG Reporting Support – work with cross functional teams to gather, collate and validate ESG data and supporting documentation; support drafting, fact checking and end to end preparation of ESG report content in compliance with relevant reporting standards.

Qualification Requirements:

Bachelor degree in Communications, Public Relations, Psychology, Social Sciences or a related field.

Minimum 8 years of experience in corporate communications, community relations, or internal communications. Hands on experience in corporate communication projects and ESG reporting preparation is highly preferred.

Fluency in Chinese, English and Mandarin. Exceptional interpersonal and communication skills, both verbal and written.

Proven track record in successfully managing community outreach and engagement initiatives and corporate communication deliverables. Ability to build relationships and work collaboratively across various levels of the organization and the community.

Proficiency in social media platforms and content creation for both internal and external stakeholders.

Strong problem-solving skills and ability to handle sensitive situations with diplomacy.

Ability to manage multiple projects and prioritize tasks effectively, meet tight publication and reporting deadlines.

Dorsett Hospitality International is one of the fastest-growing hotel groups in Asia. With 54 properties in 21 major cities across Mainland China, Hong Kong, Australia, the United Kingdom, Malaysia, Singapore, Japan and Continental Europe, we offer a diverse international footprint alongside our strategic partners Palasino Group and AGORA Hospitality Group. Our four core brands – Dorsett Hotels, Dao by Dorsett, d.Collection and Silka Hotels – aim to provide exceptional guest experiences while making positive impacts in our local communities.