Manager, CEO Office

Octopus Holdings Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Octopus Holdings Limited in Hong Kong seeks a seasoned strategy and governance professional to support the CEO and leadership team. You will drive analytics, KPI tracking, and cross‑department collaboration to ensure strategic initiatives stay on track.

The role requires 7+ years’ experience with C-suite interactions, strong communications, and bilingual English/Chinese proficiency, with a detail-oriented, proactive mindset.

Qualifications

• Bachelor's degree in business-related disciplines.
• At least 7 years' experience in professional services, management consulting, financial services and/or related industries.
• Hands-on experience dealing with C-suite executives and managing multiple stakeholders.
• Strong strategic thinking and analytical skills including familiarity with data analytics and visualization.
• Excellent written and spoken English and Chinese.
• Excellent communication and interpersonal skills; detail-oriented.

Responsibilities

• Provide analytical insights to support CEO and senior leadership in data-driven decisions.
• Establish trust-based relationships across departments to keep key projects on track.
• Support the development and implementation of corporate strategy, performance metrics and transformation initiatives.
• Lead key phases of strategic projects, including in-depth analysis, KPI setting, and clear executive reports.
• Assist the CEO with materials for board, senior management and external meetings; handle additional duties.
• Handle special projects and ad hoc requests with timely, high-quality delivery.

Skills

Stakeholder management

Strategic thinking

Data analytics

Executive communication

PowerPoint

Excel

Bilingual English/Chinese

Education

Bachelor's degree in business-related disciplines

Tools

MS Office

Job description

Born from Hong Kong's demand for fast, convenient, and reliable payment solutions, Octopus introduced the world's first contactless multi-modal transit payment system in 1997. Since then, this homegrown FinTech company has pioneered innovative payment solutions for urban living across four continents. Our Vision To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services. Our Mission Making everyday life easier. Our Values Customer Centricity, Simplicity & Trustworthiness. Dedicated to addressing customer needs and adapting to evolving market trends, Octopus has broadened its services beyond transportation to encompass retail, e-commerce, cross-border transactions, and travel abroad. Today, we serve approximately 98% of Hong Kong's population, processing around 15 million transactions at more than HK$300 million on average daily. At the heart of our success are our colleagues. We value mutual respect, foster collaboration, and encourage innovation and partnership. Join us and shape the future of payment solutions. Your impact starts here!

Responsibilities:

• Demonstrate strong analytical capabilities in drawing insights and recommendations to support the CEO and senior leadership in efficient, data-driven decision-making
• Establish trust-based relationship across departments and levels of organization to enhance collaboration and ensure key projects are on track
• Support the development and implementation of corporate strategy, organizational performance metrics and transformation initiatives
• Lead key phases of strategic projects, including performing in-depth analysis, setting measurable KPIs, and preparing reports in a clear, logical, and concise manner to guide executive decision
• Provide support to the CEO in preparing materials for board, senior management and external meetings; handle additional duties as assigned by supervisors in alignment with corporate objectives
• Handle special projects and ad hoc requests, ensuring timely and high-quality delivery under short notice

Requirements:

• Bachelor's degree in a business-related disciplines
• At least 7 years' experience in professional services, management consulting, financial services and or related industries
• Hands-on experience in dealing with C-suite executives as well as managing multiple internal and external stakeholders is highly preferable
• Proven ability to collaborate effectively with all types of stakeholders in a positive and balanced manner
• Proven ability to think strategically and strong analytical skills including familiarity with data analytics and visualization
• Strong communications and interpersonal skills. Self-motivated, result-oriented and attention to details
• Excellent command in computer applications including PowerPoint, Excel and Word
• Excellent command of both written and spoken English and Chinese

Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees' ability and internal/ external relativities.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

We operate one of the world's leading and most extensively accepted contactless smartcard payment systems, providing both offline and online payment services.

There are over 160,000 acceptance points for Octopus cards in Hong Kong, spanning across the city. We have over 30 million Octopus cards and products in circulation. We handle 15 million transactions a day

with transaction value of HK$260 million.

Our Vision

To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services.

Our Mission

Making everyday life easier.

Our Values

Customer Centricity, Simplicity, Inclusiveness & Trustworthiness.

Our people are our most important asset. We respect each other, embrace collaboration, innovation and partnership. Come join us and make an impact to the future payment society!

We operate one of the world's leading and most extensively accepted contactless smartcard payment systems, providing both offline and online payment services.

There are over 160,000 acceptance points for Octopus cards in Hong Kong, spanning across the city. We have over 30 million Octopus cards and products in circulation. We handle 15 million transactions a day

with transaction value of HK$260 million.

Our Vision

To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services.

Our Mission

Making everyday life easier.

Our Values

Customer Centricity, Simplicity, Inclusiveness & Trustworthiness.

Our people are our most important asset. We respect each other, embrace collaboration, innovation and partnership. Come join us and make an impact to the future payment society!

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