Manager, Agency Recruitment & Development

Manulife Insurance Malaysia; Hong Kong; Hybrid; HKD 900,000 - 1,300,000; Full time

Job summary

Manulife Financial Corporation is seeking a senior recruitment professional in Hong Kong to lead industry and bank profile recruitment assessments and to collaborate with agency managers and Directors. You will monitor productivity and retention, prepare performance reports, and support the 10K recruitment initiative with regular events and updates.

Ideal candidates have a Finance background (FLMI preferred) and 8+ years in insurance recruitment, with excellent English and Chinese writing and

Qualifications

• Degree holder in Finance related subjects, preferably FLMI holder.
• At least 8 years of work experience in insurance industry with good understanding in tied agency.
• Experience in tied agency training preferable.
• Good knowledge of agency operations and the system in driving desired behaviors.
• Good team player, willing to accept challenge and work under tight timeline.
• Good organization skills & attentive to details.
• Good writing, communication & presentation skills.
• Excellent command of spoken and written English and Chinese.
• Fluent Mandarin is an added advantage.
• Strong PC skills in MS Word, Excel, Powerpoint and Chinese word processing.

Responsibilities

• Responsible for industry and bank profiles’ recruitment assessment and recommendations.
• Work closely with agency managers and Agency Directors to ensure timely and quality completion of the recruitment process and preparing offer letters.
• Monitor special profile recruits by providing monthly tracking reports to Agency Directors in order to keep track of new agents’ productivity and retention.
• Prepare tracking report and monitor recruitment performance of managers, to support the Goal to 10K recruitment initiative.
• Prepare progress reports for different recruitment contests and campaigns to help drive recruitment momentum.
• Conduct recruitment analysis for Management’s review so as to facilitate monitor the recruitment pipelines and activities.
• Support all company recruitment initiatives to help achieve manpower growth objectives.
• Support in running regular recruitment events and provide necessary support to team members as required.

Skills

English proficiency

Chinese proficiency

Recruitment analytics

Stakeholder management

MS Word / PowerPoint / Excel

Education

Finance degree

FLMI holder

Tools

MS Word

Excel

PowerPoint

Job description

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our professionals with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities

Responsible for industry and bank profiles’ recruitment assessment and recommendations. Work closely with agency managers and Agency Directors to ensure timely and quality completion of the recruitment process and preparing offer letters. Monitor special profile recruits by providing monthly tracking reports to Agency Directors in order to keep track of new agents’ productivity and retention. Prepare tracking report and monitor recruitment performance of managers, to support the Goal to 10K recruitment initiative. Prepare progress reports for different recruitment contests and campaigns to help drive recruitment momentum. Conduct recruitment analysis for Management’s review so as to facilitate monitor the recruitment pipelines and activities. Support all company recruitment initiatives to help achieve manpower growth objectives. Support in running regular recruitment events and provide necessary support to team members as required.

Required Qualifications

Degree holder in Finance related subjects, preferably FLMI holder. At least 8 years of work experience in insurance industry with good understanding in tied agency. Experience in tied agency training preferable. Good knowledge of agency operations and the system in driving desired behaviors. Good team player, willing to accept challenge and work under tight timeline. Good organization skills & attentive to details. Good writing, communication & presentation skills. Excellent command of spoken and written English and Chinese. Fluent Mandarin is an added advantage. Strong PC skills in MS Word, Excel, Powerpoint and Chinese word processing.

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid

Recent awards include

• 2024 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2023
• Best Companies to Work for in Asia 2023
• We’ve been recognized as one of Canada’s Top 100 Employers (2024)
• Manulife included in Bloomberg’s 2023 Gender-Equality Index