Luxury Store Manager – VIP Clienteling & Team Leadership

Randstad Hong Kong Limited; Hong Kong; On-site; HKD 391,000 - 725,000; Full time

Benefits offered by this job

Commission + discretionary bonus

Medical insurance

Staff discount & product allowance

Job summary

Randstad Hong Kong Limited invites applications for a Store Manager role with an Italian premium leather and accessories brand. Based in Causeway Bay, you will lead daily boutique operations, drive sales performance, and ensure exceptional service for VIP and high-net-worth clients.

You will coach frontline staff, maintain visual merchandising standards, and proactively develop client relationships while upholding the brand image.

Qualifications

• 3+ years in luxury retail with supervisory experience.
• VIP client relationship management experience.
• Fluent in Cantonese, English, and Mandarin.
• Excellent communication and team collaboration.

Responsibilities

• Manage day-to-day boutique operations and sales.
• Deliver personalized service to VIP clients.
• Drive clienteling and maintain brand image.
• Lead, coach, and motivate frontline staff.

Skills

VIP client mgmt

Team leadership

Customer service

Sales driven

Communication skills

Job description

Randstad Hong Kong Limited invites applications for a Store Manager role with an Italian premium leather and accessories brand. Based in Causeway Bay, you will lead daily boutique operations, drive sales performance, and ensure exceptional service for VIP and high-net-worth clients.

You will coach frontline staff, maintain visual merchandising standards, and proactively develop client relationships while upholding the brand image.