Luxury Store Manager — HK Flagship Launch Lead

Michael Page International (Hong Kong) Limited; Hong Kong; On-site; HKD 350,000 - 600,000; Full time

Job summary

A premium luxury leather goods brand seeks an experienced Store Manager for its flagship boutique in Hong Kong. Lead a high-performing team, drive sales, manage operations, and deliver exceptional client experiences in a premium environment.

Responsibilities include client development, inventory control, events, and brand representation, with KPI-driven performance and strong leadership expectations.

Qualifications

• Proven retail leadership with track record of store performance.
• Strong ability to hit and exceed sales targets and KPIs.
• Experience coaching and developing retail teams.
• Solid knowledge of store operations, inventory, and customer service excellence.

Responsibilities

• Drive store sales and achieve monthly/annual targets.
• Analyze sales trends, KPIs, and client insights for growth.
• Develop action plans to maximize productivity and profitability.
• Conduct regular sales reviews and team briefings for alignment.
• Provide business updates to management on store performance.
• Lead onboarding, product knowledge, and service training for staff.
• Build VIP client relationships and leverage CRM for retention.

Skills

Retail leadership

Sales targets

Team development

Operations management

Customer service

CRM clienteling

Cantonese & English

Tools

POS systems

MS Office

CRM software

Job description

A premium luxury leather goods brand seeks an experienced Store Manager for its flagship boutique in Hong Kong. Lead a high-performing team, drive sales, manage operations, and deliver exceptional client experiences in a premium environment.

Responsibilities include client development, inventory control, events, and brand representation, with KPI-driven performance and strong leadership expectations.