Luxury Client Advisor: Elevate VIP Shopping Experience

Prada Group; Hong Kong; On-site; HKD 200,000 - 360,000; Full time

Job summary

Prada Group in Hong Kong is seeking a Client Advisor to deliver an extraordinary luxury shopping experience, placing the client first, understanding needs, and guiding them through Prada products in-store and online.

The role requires at least 2 years of sales experience, fluency in Cantonese, Mandarin and English, and a passion for fashion. You will contribute to achieving personal and store sales targets while upholding Prada's brand values.

Qualifications

• Minimum 2 years of sales experience in luxury/fashion.
• Customer-oriented with strong sales drive.
• Proficient in Cantonese, Mandarin and English.

Responsibilities

• Place the customer at the center and provide exceptional service.
• Exceed individual sales targets and drive store performance.
• Demonstrate in-depth knowledge of Prada products, history and DNA.
• Capture customer data in CRM to build personalized relationships.
• Promote Omni Channel shopping and virtual appointments.

Skills

Customer service

Sales

English communication

Cantonese

Mandarin

Team player

Job description

Prada Group in Hong Kong is seeking a Client Advisor to deliver an extraordinary luxury shopping experience, placing the client first, understanding needs, and guiding them through Prada products in-store and online.

The role requires at least 2 years of sales experience, fluency in Cantonese, Mandarin and English, and a passion for fashion. You will contribute to achieving personal and store sales targets while upholding Prada's brand values.