Luxury Client Advisor - Create Iconic Brand Experiences

BoF Careers; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

Prada Group is seeking a Client Advisor in Hong Kong to deliver an extraordinary luxury customer experience. You will guide clients through Prada's world, promote brand values, and build lasting relationships across in-store and ecommerce channels.

The role requires strong sales drive, excellent product knowledge, and the ability to connect with a diverse clientele while maintaining brand standards and omnichannel collaboration.

Qualifications

• At least 2 years' relevant experience in sales.
• Customer-oriented with strong service mindset.
• Fluency or high proficiency in Cantonese, Mandarin and English.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and meeting their needs with exemplary service.
• Exceed individual sales targets and contribute to the store's success.
• Demonstrate excellent product knowledge and Prada history, culture and DNA.
• Capture customer data in the CRM to build relationships for future opportunities.
• Support Omni Channel initiatives and integrated luxury experiences.

Skills

Sales experience

Customer service

Language ability

Job description

Prada Group is seeking a Client Advisor in Hong Kong to deliver an extraordinary luxury customer experience. You will guide clients through Prada's world, promote brand values, and build lasting relationships across in-store and ecommerce channels.

The role requires strong sales drive, excellent product knowledge, and the ability to connect with a diverse clientele while maintaining brand standards and omnichannel collaboration.