Lux Resort Lifeguard & Guest Experience Lead

The Fullerton Ocean Park Hotel Hong Kong; Hong Kong; Vor Ort; HKD 167.000 - 234.000; Vollzeit

Zusammenfassung

The Fullerton Ocean Park Hotel Hong Kong is seeking a dedicated Lifeguard to create a safe environment for guests at the F.U.N. outlet and hotel swimming pool.

You will maintain facilities, interact courteously with guests, and ensure grooming and uniform standards meet luxury hotel expectations. You will have minimum 1 year of relevant experience, a valid Pool Lifeguard Award, and good Cantonese communication with simple English.

Qualifikationen

• Minimum 1 year of relevant experience in luxury hotels or resorts or in the sports and recreation industry.
• Holder of valid Pool Lifeguard Award or above issued by Hong Kong Life Saving Society.
• Relevant certificate/professional qualification in sports or coaching will be an advantage.
• Good command in spoken Cantonese and able to communicate with simple English.
• Punctuality and on time delivery is a must.

Aufgaben

• Create a safe environment for guests at the F.U.N. outlet and hotel swimming pool.
• Always keep work area clean and neat.
• Courteously interact and answer all F.U.N. outlet and hotel related questions with guests.
• Ensure facilities and equipment are properly maintained and up to standard, report and rectify any abnormality.
• Create positive, memorable, and efficient guest engagement at all times.
• Ensure F.U.N. outlets are always well stocked, replenished, and remove rubbish and soiled items.
• Maintain grooming and uniform standards to exceptional levels.

Kenntnisse

Customer service

Interpersonal skills

Punctuality

Communication Cantonese/English

Ausbildung

Pool Lifeguard Award

Jobbeschreibung

The Fullerton Ocean Park Hotel Hong Kong is seeking a dedicated Lifeguard to create a safe environment for guests at the F.U.N. outlet and hotel swimming pool.

You will maintain facilities, interact courteously with guests, and ensure grooming and uniform standards meet luxury hotel expectations. You will have minimum 1 year of relevant experience, a valid Pool Lifeguard Award, and good Cantonese communication with simple English.