LOGISTICS ADMINISTRATOR

Richemont; Hong Kong; On-site; HKD 180,000 - 260,000; Full time

Job summary

Richemont Iberia SL is seeking a detail-oriented Logistics Administrator in Hong Kong to manage daily export shipments to APAC markets. You will prepare shipping documents, coordinate with brands, CS, warehouse and partners, and monitor shipments to prevent delays.

Ideal candidates have a Diploma in Logistics, 3+ years in freight and international logistics, and strong knowledge of import/export procedures. English, Cantonese and Mandarin language skills are essential.

Qualifications

• Diploma level or above in Logistics, Supply Chain Management, or a related field.
• 3+ years of freight and international logistics experience, preferably in luxury/retail.
• Strong knowledge of import/export procedures, customs clearance, and transport management.
• Excellent communication and interpersonal skills with internal and external stakeholders.
• Proficiency in SAP, ERP, Outlook, Word and Excel; languages: English, Cantonese, Mandarin.

Responsibilities

• Prepare and maintain shipping documents, including invoice, packing lists, airway and customs documentation.
• Coordinate with internal brands, Customer Service, warehouse, destination offices and external logistics partners to ensure on-time deliveries.
• Monitor shipment status, resolve delivery issues and communicate delays or risks.
• Apply and manage CITES permits and handle AFCD enquiries.
• Lodge trade declarations in Tradelink.
• Validate billings from forwarders and maintain freight reports.
• Identify and resolve transportation bottlenecks to maintain excellent customer experience.
• Perform ad-hoc tasks as required by manager.

Skills

Communication skills

Interpersonal skills

SAP

ERP

Outlook

Microsoft Word

Microsoft Excel

English

Cantonese

Mandarin

Education

Diploma level in Logistics or related field

Job description

HOW WILL YOU MAKE AN IMPACT?

As a Logistics Administrator at Richemont, you will play a crucial role in executing the daily export shipments from Hong Kong to Asia-Pacific (APAC) markets. Your primary responsibilities will include:

• Prepare and maintain shipping documents, including invoice, packing lists, airway and customs documentation.
• Coordinate with internal brands, Customer Service team, warehouse, destination offices and external logistics partners to guarantee the smooth and timely delivery of our shipments.
• Monitor shipment status, resolve delivery issues and communicate delays or risks to relevant stakeholders.
• Apply and manage CITES permits and handle enquiries from AFCD.
• Lodge trade declarations in Tradelink.
• Validate billings from forwarders, updating and maintaining proper freight reports.
• Proactively identifying and resolving any transportation-related issues or bottlenecks to maintain exceptional customer experience.
• Perform ad-hoc tasks as required by manager to fulfil business needs.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

To thrive in this dynamic role, we are seeking a detail-oriented and adaptable Logistics Administrator with the following qualifications:

• Diploma level or above in Logistics, Supply Chain Management, or a related field.
• Minimum 3 years of experience in freight and international logistics position, preferably in the luxury or retail industry.
• Strong working knowledge of import and export procedures, customs clearance and transportation management.
• Excellent communication and interpersonal skills to liaise effectively with internal stakeholders and external parties.
• Proficiency in using SAP, ERP, Outlook, Microsoft Word and Excel
• Fast learner, proactive and the ability to work under pressure to meet tight deadlines.
• Good command of both spoken and written English and Chinese (Cantonese and Mandarin)

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

YOUR JOURNEY WITH U' S