Lift Maintenance & Compliance Administrator

Ang Mo Kio Town Council; Hong Kong; On-site; HKD 219,000 - 342,000; Full time

Job summary

Ang Mo Kio Town Council is seeking a Lift Administrative Assistant to support the Lift Maintenance Team with records, scheduling and stakeholder engagement.

The role involves coordinating with contractors and residents, ensuring regulatory compliance and smooth service delivery. A 2–5 year background in facilities or building maintenance is preferred, with strong MS Office skills and data management abilities.

Qualifications

• GCE A Level, NITEC, Higher NITEC, Diploma or equivalent qualification.
• Diploma in Business Administration, Facilities Management, Engineering, Building Services or related disciplines is advantageous.
• WSQ certifications in customer service or administration.
• 2–5 years of experience in facilities management or building maintenance with basic lift knowledge.
• Experience working with contractors and residents and familiarity with Town Council operations advantageous.
• Proficient in MS Word, Excel, PowerPoint and Outlook; strong document control skills.

Responsibilities

• Maintain and update lift maintenance records, contracts, service reports, certificates, defects, quotations, works orders, invoices and inspection documents.
• Prepare correspondence, reports, meeting minutes and presentations.
• Manage filing systems (physical and electronic).
• Track maintenance schedules, repairs and upgrading milestones.
• Monitor expiries of contracts, insurance and statutory certificates.
• Record and track complaints, feedback and follow up actions.
• Coordinate routine maintenance with lift contractors and follow up on breakdowns.
• Track lift defects, downtime and maintenance records; ensure contract compliance.
• Assist with lift enhancement, upgrading, cyclical and replacement activities.
• Engage residents regarding lift shutdowns, repairs and upgrades.

Skills

Administrative coordination

Stakeholder communication

Record keeping

2–5 years facilities management

Contract administration

Data entry

Attention to detail

Time management

Education

GCE A Level / NITEC / Higher NITEC / Diploma

Diploma in Business Administration or related disciplines

WSQ certifications in customer service or administration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Document control systems

Database management

Job description

Ang Mo Kio Town Council is seeking a Lift Administrative Assistant to support the Lift Maintenance Team with records, scheduling and stakeholder engagement.

The role involves coordinating with contractors and residents, ensuring regulatory compliance and smooth service delivery. A 2–5 year background in facilities or building maintenance is preferred, with strong MS Office skills and data management abilities.