Life Policy Servicing Specialist

Leadingnation; Hong Kong; On-site; HKD 201,000 - 301,000; Full time

Job summary

Leadingnation in Hong Kong is seeking a diligent Life Policy Servicing Administrator to support daily policy administration tasks with accuracy and timely turnaround. You will handle applications, documents, client files, printing, and coordinate with internal and external parties, assisting the department head with ad-hoc tasks.

A diploma is required; at least 3 years in policy servicing or related operations, with insurance exposure preferred.

Qualifications

• Diploma in any discipline; industry designations such as LOMA are preferred but not required.
• Minimum 3 years’ experience in policy servicing, office, administration or equivalent roles.
• Insurance working experience preferred.
• Good command of English and Chinese (written and spoken).
• Good PC skills; AS400 knowledge preferable.

Responsibilities

• Process policy servicing admin tasks independently with accuracy and timely turnaround.
• Provide efficient support to Life policy administration operations.
• Report issues and propose feasible solutions for management review.
• Handle printing and correspondence functions.
• Provide administrative support including applications, documents handling, and client file maintenance.
• Coordinate with internal and external parties.
• Assist Department Head and colleagues with ad-hoc tasks.

Skills

English & Chinese

Interpersonal skills

Communication skills

Independent worker

Teamwork

Education

Diploma or above

Tools

AS400

Job description

Leadingnation in Hong Kong is seeking a diligent Life Policy Servicing Administrator to support daily policy administration tasks with accuracy and timely turnaround. You will handle applications, documents, client files, printing, and coordinate with internal and external parties, assisting the department head with ad-hoc tasks.

A diploma is required; at least 3 years in policy servicing or related operations, with insurance exposure preferred.