Lending Operations Specialist — Credit & Loan Docs

ZA; Hong Kong Island; On-site; HKD 180,000 - 300,000; Full time

Job summary

ZA in Hong Kong is seeking a capable Operations & Administrative Support specialist for the Business Lending Team to ensure smooth processing of account opening, maintenance and loan documentation. You will handle credit information searches, drawdown coordination and liaison with Relationship Managers, while maintaining compliance with KYC/AML and internal policies.

The role requires a Bachelor’s degree and 1–3 years banking experience, with strong attention to detail and proficiency in English

Qualifications

• Bachelor’s degree in Business, Finance, Accounting or related discipline.
• 1–3 years in banking, preferably in commercial lending or loan operations.
• Strong attention to detail and risk awareness.
• Proficient in MS Office (Word, Excel, Outlook).
• Good command of written and spoken English and Chinese (Cantonese essential; Mandarin an advantage).
• Knowledge of HK banking products and KYC/AML requirements preferred.

Responsibilities

• Support the opening of business banking accounts and process amendments (authorised signatories, address, contact details).
• Ensure all account-related activities comply with KYC, AML and internal procedures.
• Conduct credit information searches to support credit applications.
• Prepare, review and process loan-related documents to ensure accuracy and compliance.
• Handle daily loan drawdown, rollover, repayment and related disbursement requests.
• Act as a liaison between customers, Relationship Managers and internal departments; provide administrative support and assist ad-hoc projects.

Skills

Attention to detail

Risk awareness

Team player

Service orientation

Education

Bachelor’s degree in Business, Finance, Accounting or related disciplines

Tools

Microsoft Office

Job description

ZA in Hong Kong is seeking a capable Operations & Administrative Support specialist for the Business Lending Team to ensure smooth processing of account opening, maintenance and loan documentation. You will handle credit information searches, drawdown coordination and liaison with Relationship Managers, while maintaining compliance with KYC/AML and internal policies.

The role requires a Bachelor’s degree and 1–3 years banking experience, with strong attention to detail and proficiency in English