Lead DC Operations Engineer - 24x7 & Compliance

BDX (HK) Limited

Hong Kong

On-site

HKD 600,000 - 900,000

Full time

7 days ago

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Job summary

BDx (HK) Limited is seeking a Senior Engineer to join the 24x7 Data Center Technical Operations team, reporting to the Data Center Technical Operation Manager. You will provide tier 1 technical support for on-premises data center services and enable Colocation, Cross-connect, Physical Security, Compliance, IT automation, and Remote-Hands/Smart-Hands services.

The role emphasizes day-to-day operations, incident response, and collaboration with vendors, auditors, and internal stakeholders to

Qualifications

Bachelor's Degree or Higher Diploma in Engineering, Information Technology, Computer Science, Building Services, Electrical Engineering, or related discipline.

Responsibilities

Support day-to-day operation of critical data center infrastructure and customer services.
Monitor power, cooling, environmental, security, and operational systems.
Perform physical inspections, troubleshooting, and incident response activities.
Support remote hands and smart hands services for customers.
Coordinate and support Change Management, Incident Management, Problem Management, and Event Management processes.
Ensure operational procedures, policies, and standards are consistently followed.
Coordinate and support compliance programs, audits, and certifications including ISO 27001, ISO 9001, ISO 14001, ISO 45001, PCI-DSS, TVRA, DCOS, and TIA-942.
Maintain compliance documentation, evidence records, and audit repositories.