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Resumo da oferta
A regional IT services provider in Hong Kong is looking for a Lead Consultant in Communications Engineering. This role involves supporting both pre-sales and post-sales activities, managing subcontractors, and driving customer satisfaction. Candidates should have a degree in IT or related fields, with at least 8 years of IT experience, including 3 years in presales and project management. Strong team leadership skills and effective communication in English and Chinese are essential. Relevant certifications like ITIL or PMP are preferred.
Qualificações
Minimum 8 years of post-qualification IT experience.
At least 3 years of experience in presales and project management.
Knowledge of transportation, law enforcement, and airport projects preferred.
Responsabilidades
Support both pre-sales and post-sales activities.
Manage subcontractors to ensure project adherence.
Drive customer satisfaction through exceptional service.
Conhecimentos
Project management
Pre-sales experience
Communication engineering
Customer focus
Team leadership
Formação académica
Degree in IT, Computer Science, MIS or related discipline
Ferramentas
ITIL certification
PMP certification
Descrição da oferta de emprego
Lead Consultant (Communications Engineering) - IC
Client Description
Regional IT services and solutions provider
Job Description
This role has to support both pre-sales and post sales. Ideally, the candidate with both project management and solutions /pre-sales experiences in IT solutions integration projects.
Assist Project-In-charge to implement, maintain and support various communication engineering related systems/ projects.
Manage subcontractors to ensure works are executed in accordance to schedule and contract.
Lead continuous improvement and embrace best practices in the industry.
Drive high customer satisfaction by not meeting but exceeding customer experiences in delivery.
Support pre-sales and solutioning activities. Provide technical and domain expertise to support pre-sales and solutioning activities in the areas of Smart and Safe City & Digital Transformation
Job Requirements
Degree in IT, Computer Science, MIS, or related disciplines.
Minimum 8 years of post-qualification IT experiences, including at least 3 years of experiences in presales and project management role.
Practical experience and knowledge on transportation/law enforcement/airport projects preferable.
Experience in Video Analytics, Radar, Location Based System, Way-finder, Multimedia and business development experience will be an advantage.
Experienced in rolling out projects in construction environment is preferred.
Strong team leading and people management skill.
Ability to communicate effectively with all level of users and team members.
Initiative, customer-focused, independent and able to work under pressure.
Good command of both written and spoken English and Chinese.
Holder of ITIL or PMP certification is preferable.
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