Lead Consultant (Communications Engineering) - IC

Classy Wheeler Limited; Hong Kong; On-site; HKD 892,800 - 1,116,000; Full time

Job summary

A regional IT services provider in Hong Kong is looking for a Lead Consultant in Communications Engineering. This role involves supporting both pre-sales and post-sales activities, managing subcontractors, and driving customer satisfaction. Candidates should have a degree in IT or related fields, with at least 8 years of IT experience, including 3 years in presales and project management. Strong team leadership skills and effective communication in English and Chinese are essential. Relevant certifications like ITIL or PMP are preferred.

Qualifications

• Minimum 8 years of post-qualification IT experience.
• At least 3 years of experience in presales and project management.
• Knowledge of transportation, law enforcement, and airport projects preferred.

Responsibilities

• Support both pre-sales and post-sales activities.
• Manage subcontractors to ensure project adherence.
• Drive customer satisfaction through exceptional service.

Skills

Project management

Pre-sales experience

Communication engineering

Customer focus

Team leadership

Education

Degree in IT, Computer Science, MIS or related discipline

Tools

ITIL certification

PMP certification

Job description

Lead Consultant (Communications Engineering) - IC

Client Description

Regional IT services and solutions provider

Job Description

• This role has to support both pre-sales and post sales. Ideally, the candidate with both project management and solutions /pre-sales experiences in IT solutions integration projects.
• Assist Project-In-charge to implement, maintain and support various communication engineering related systems/ projects.
• Manage subcontractors to ensure works are executed in accordance to schedule and contract.
• Lead continuous improvement and embrace best practices in the industry.
• Drive high customer satisfaction by not meeting but exceeding customer experiences in delivery.
• Support pre-sales and solutioning activities. Provide technical and domain expertise to support pre-sales and solutioning activities in the areas of Smart and Safe City & Digital Transformation

Job Requirements

• Degree in IT, Computer Science, MIS, or related disciplines.
• Minimum 8 years of post-qualification IT experiences, including at least 3 years of experiences in presales and project management role.
• Practical experience and knowledge on transportation/law enforcement/airport projects preferable.
• Experience in Video Analytics, Radar, Location Based System, Way-finder, Multimedia and business development experience will be an advantage.
• Experienced in rolling out projects in construction environment is preferred.
• Strong team leading and people management skill.
• Ability to communicate effectively with all level of users and team members.
• Initiative, customer-focused, independent and able to work under pressure.
• Good command of both written and spoken English and Chinese.
• Holder of ITIL or PMP certification is preferable.