KYC Onboarding Lead

Societe Generale SA; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Job summary

Societe Generale SA in Hong Kong seeks a Case Lead to support seamless client onboarding by understanding KYC requirements, collecting and validating documents, and coordinating with front office and Compliance. You will act as the main client contact, ensuring timely updates and high-quality onboarding processes.

The role requires experience in KYC/onboarding within a broker or investment bank, strong communication skills, and the ability to manage complex files while maintaining regulatory

Qualifications

• Experience in KYC or onboarding in a broker or investment bank environment.
• Strong client-facing skills with ability to provide accurate updates.
• Ability to explain onboarding requirements clearly to clients.
• Understanding of AML risk and relevant information sources.
• Familiarity with local AML/KYC regulatory topics and attention to detail.
• Analytical, autonomous work style and ability to handle pressure and tight timelines.

Responsibilities

• Help front office understand SG’s KYC requirements and justify document requests.
• On-board new clients to the bank with clear communication and ensure KYC files meet policy.
• Serve as dedicated contact for clients to support end-to-end onboarding.
• Coordinate with internal stakeholders and update on progress.
• Lead prioritisation meetings and align onboarding with front office priorities.
• Maintain weekly productivity targets while preserving high quality.

Skills

KYC onboarding

Client facing

AML risk awareness

Strong communication

Prior onboarding experience

Stakeholder management

Ability to work under pressure

Job description

Societe Generale SA in Hong Kong seeks a Case Lead to support seamless client onboarding by understanding KYC requirements, collecting and validating documents, and coordinating with front office and Compliance. You will act as the main client contact, ensuring timely updates and high-quality onboarding processes.

The role requires experience in KYC/onboarding within a broker or investment bank, strong communication skills, and the ability to manage complex files while maintaining regulatory