KYC Onboarding Lead

Societe Generale SA; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Societe Generale SA in Hong Kong seeks a Case Lead to support client onboarding and KYC processes. You will partner with front office to clarify KYC requirements, collect and validate documents, and act as the primary contact for end-to-end onboarding.

The role involves prioritising onboarding activities, coordinating with outsourcing partners, and ensuring data accuracy in client databases. You will work in a fast-paced environment, maintaining high standards of compliance while addressing AML

Qualifications

• Experience in KYC or onboarding in a broker or investment bank environment.
• Strong client-facing communication with ability to update on onboarding progress.
• Ability to explain onboarding requirements clearly to clients.
• Understanding client structures and AML risk considerations.
• Familiarity with local AML/KYC regulatory topics and attention to detail.
• Analytical and autonomous work style with ability to manage pressure.
• Ability to prioritize in a fast-paced, changing pipeline.

Responsibilities

• Help clients/front office understand KYC requirements and rationale for documents.
• On-board new clients to the bank with consistent KYC file completion.
• Act as dedicated point of contact for end-to-end onboarding.
• Lead prioritisation meetings with front office and align onboarding with priorities.
• Ensure productivity targets while maintaining high quality.
• Manage KYC files from collection to validation.
• Coordinate with outsourcing partners to set priorities.
• Ensure accuracy of client data in SG databases.
• Understand profitability; challenge non-standard requests.
• Provide transparency, report incidents, and elevate blockers.
• Collaborate with Compliance on complex files to mitigate risk.

Skills

KYC onboarding experience

Client facing

AML awareness

Regulatory knowledge

Policy adherence

Communication skills

Time management

Job description

Societe Generale SA in Hong Kong seeks a Case Lead to support client onboarding and KYC processes. You will partner with front office to clarify KYC requirements, collect and validate documents, and act as the primary contact for end-to-end onboarding.

The role involves prioritising onboarding activities, coordinating with outsourcing partners, and ensuring data accuracy in client databases. You will work in a fast-paced environment, maintaining high standards of compliance while addressing AML