Key Account Manager / Senior Key Account Manager

X Social Group; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Benefits offered by this job

Hybrid working

Direct CEO access

Job summary

X Social Group Limited in Hong Kong seeks an ambitious Key Account Manager / Senior Key Account Manager to drive growth for top Luxury Brand clients. Reporting to the CEO, you will lead omni-channel strategies, media planning, and complex project management within the Hong Kong market.

You will build relationships with prestigious clients, manage multi-channel campaigns, and collaborate with cross-functional teams to deliver exceptional ROI and growth opportunities.

Qualifications

• 4–6+ years of agency or client-side experience in key account management, digital marketing, or media strategy.
• Proven track record in managing Luxury Brand / High-End Prestige accounts.
• Fluent in English and Cantonese; Mandarin is a plus.

Responsibilities

• Lead as the primary strategic partner for regional and local Luxury Brand accounts; cultivate long-term client relationships and identify revenue growth opportunities.
• Spearhead end-to-end media planning and media buying strategies for the Hong Kong market; ensure ROI, channel synergy, and budget efficiency.
• Develop and execute omni-channel marketing campaigns integrating social media, performance marketing, content, influencer strategy, and digital activations.
• Oversee campaign lifecycles from pitch to post-campaign evaluation; manage cross-functional teams and external vendors.
• Work directly with the CEO on high-level strategy, client pitches, and account growth.

Skills

Account management

Digital marketing

Media planning

Client relationships

Negotiation

Job description

About X Social Group Limited

X Social Group is a leading digital marketing agency delivering innovative, data-driven, and creative marketing solutions across Hong Kong and Asia-Pacific. We empower prestigious brands to drive engagement, elevate brand equity, and achieve business growth in a constantly evolving digital landscape.

Role Overview

We are seeking an ambitious, strategic, and result-oriented Key Account Manager / Senior Key Account Manager to drive growth and operational excellence for our top-tier Luxury Brand clients. Reporting directly to the CEO, you will play a pivotal role in leading omni-channel marketing strategies, media planning and buying in the Hong Kong market, and complex campaign project management.

Key Responsibilities

• Key Account Leadership: Serve as the primary strategic partner for regional and local Luxury Brand accounts; cultivate long-term client relationships and identify revenue growth opportunities.
• Media Planning & Buying: Spearhead end-to-end media planning and media buying strategies for the Hong Kong market , ensuring maximum ROI, channel synergy, and budget efficiency.
• Omni-Channel Strategy: Develop and execute holistic, multi-touchpoint marketing campaigns integrating social media, performance marketing, content, influencer strategy, and digital activations.
• Project Management: Oversee campaign lifecycles from pitch to post-campaign evaluation, leading cross-functional internal teams (creative, media, strategy) and managing external vendors.
• Executive Collaboration: Work directly with the CEO on high-level strategy, client pitch presentations, and account division growth.

Qualifications

• 4–6+ years of agency or client-side experience in key account management, digital marketing, or media strategy in Hong Kong.
• Proven track record in managing Luxury Brand / High-End Prestige accounts.
• Strong expertise in Hong Kong's media ecosystem, media planning/buying metrics, and omni-channel marketing trends.
• Demonstrated project management skills with exceptional organizational and multi-tasking capabilities.
• Strong analytical, presentation, and negotiation skills.
• Fluent in English and Cantonese (Mandarin is an advantage).

What We Offer

• Work-Life Synergy: Hybrid Working Model providing flexibility between remote work and office collaboration.
• Direct Leadership Access: Report directly to the CEO , offering visibility, mentorship, and accelerated career trajectory.
• Prestige Portfolio: Lead high-profile, creative, and influential campaigns for global luxury icons.
• Competitive remuneration package, performance bonuses, and career growth opportunities.