Junior Spirits Specialist / Spirits Specialist

Madison Auction Limited; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Benefits offered by this job

Annual leave

Birthday leave

13th salary

Job summary

Madison Auction Limited in Hong Kong is seeking a Junior Spirits Specialist to help source and complete top spirits deals while delivering exceptional service to high-profile clients.

You will manage bidders and consignors, conduct cellar valuations, coordinate events, and support senior team in a fast-paced, start-up style environment with potential for global growth. Fluency in English, Cantonese and Mandarin is required.

Qualifications

• Minimum 3 years’ experience in wine & spirits.
• Experience with high net worth clients is advantageous.
• Fluent in English, Cantonese and Mandarin.

Responsibilities

• Expand bidder and consignor base and build client relationships.
• Maintain client records in CRM and improve the system.
• Valuations and negotiations of consignments.
• Assist with events, attendance and gathering bids.
• Coordinate with operations and warehouse for stock management.

Skills

Fluent English

Cantonese

Mandarin

Client relationship management

Strong communication

Attention to detail

Team oriented

CRM tools

Tools

CRM software

Job description

Junior Spirits Specialist / Spirits Specialist

You will join a Hong Kong-based auction house, working in an energetic team with start-up culture. The desired candidate will have the ability to relate with and provide service to high profile and high net worth individuals with a focus on helping source and complete deals for top spirits collections as well as provide administrative support to senior team. This is a unique opportunity to join at the outset of an innovative venture with incredible potential for global growth. Competitive compensation with bonuses and benefits provided.

Responsibilities

Bidder and Consignor Management

Expand our customer base of both bidders and consignors in the market

Build strong and long-lasting relationships with customers, sharing with them the brand experience

Maintain detailed client records in customer relationship management system and work toward optimizing the system to be more efficient and effective

Cellar valuations and negotiation of consignment deals ensuring both client and company needs are met

Conduct spirits inspection and assist with maintenance of spirits authentication database

Liaise with Management on details of agreements

Assist clients with queries on ahead of sale and suggestions for allocation of spend

Auction & Other Events

Assist team with arrangement of events, encouraging client attendance and gathering bids ahead of sales

Attend events, entertain clients, and encourage further bidding

Proactively arrange press and intimate client events ahead of key sales

Work closely with operation team and warehouse to manage consignment stock

Functional Responsibilities

Liaise with communication, marketing and design team for required collateral to share with clients and use at events

Assist and work with other departments within the company as required

Requirements

Minimum 3 years’ experience in wine & spirits industry

Experience in the wine and spirits industry is preferred; candidates with more relevant experience may be considered for the Spirits Specialist position

Experience networking and communicating with high net worth and ultra-high net worth individuals

Exemplary interpersonal and communication skills, team oriented, pro-active problem solver, attentive to detail

Ability to complete tasks independently and as part of a team

Excellent organizational skills and ability to interact with a broad variety of clients

Fluent in both English, Cantonese and Mandarin

Proficiency with customer relationship management tools a plus

Friendly & long term career development in Dynamic and Energetic team

5-days work week, 14 days Annual Leave, Birthday Leave and Compensation Leave

Guarantee 13-mth salary + Performance Bonus

We offer competitive remuneration and career opportunities to the right candidate.