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Soochow Securities (Hong Kong) Financial Holdings Limited is seeking a production support specialist to assist the trading and operations of equity, futures and stock options businesses. You will provide first-line production support, perform testing, and collaborate with vendors to resolve issues.
The role requires a degree in CS/IT with at least five years' experience in trading/settlement system support, and strong MS SQL skills. English, Cantonese and Mandarin communication are needed.
Provide first‑line application production support to internal users for the trading and operations of equity, futures and stock options businesses.
Perform system testing, implementation, maintenance support and user training.
Work closely with internal users and external vendors to resolve and investigate.
production system issues, and in on-going system enhancement/bug fix /UAT.
Prepare documentation and technical specifications.
Requirements:
Degree holder in Computer Science, Information Technology or equivalent.
At least 5 years' relevant experience in trading and settlement system supporting.
Experience in using iAasia / Sharp Point And Fidessa is an added advantage.
Experience with end users and system vendors, problem solving and troubleshooting production system issue is highly preferable.
Experience in MS SQL skill.
Strong analytical mind, troubleshooting skills and able to work under pressure.
Good command of written and spoken English, Cantonese and Mandarin.