IT Support Manager

CITIC Futures International Company Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

CITIC Futures International Company Limited is seeking a skilled IT professional in Hong Kong to assist the PM in managing projects and coordinating system deployments for futures platforms.

The role includes system maintenance, performance monitoring, documentation, and development of tools/reports. Strong PM and vendor management experience, plus Python programming, are required; knowledge of the derivative market is a plus.

Qualifications

• Degree in Computer Science or IT related disciplines.
• Minimum of 5 years’ experience in FCM’s IT dept or futures system vendor R&D team.
• Strong project management and vendor management capabilities with proven deployment experience.
• Experience in global futures systems setup/operation preferred (ION/FIS/ESunny).
• Familiar with at least one programming language, e.g., Python.
• Understanding of derivative market and its operations is an advantage.

Responsibilities

• Assist PM in project management, coordination, systems implementation and modification.
• Be responsible for system maintenance and operations.
• Monitor and ensure the reliability, performance and stability of business systems.
• Prepare user guides & any other necessary documentation.
• Develop tools/reports based on user requirements.
• Manage any other ad-hoc projects and assigned duties.

Skills

Project management

Vendor management

System deployment

Python

Derivative market knowledge

Education

Bachelor's degree in Computer Science or IT

Job description

1. Assist PM in project management, coordination, systems implementation and modification

2. Be responsible for system maintenance and operations

3. Monitor and ensure the reliability, performance and stability of business systems

4. Prepare user guides & any other necessary documentation

5. Develop tools/reports based on user requirements

6. Manage any other ad-hoc projects and assigned duties.

Requirements

1. Degree in Computer Science or IT related disciplines,

2. Minimum of 5 years’ experience in FCM’s IT dept or in futures system vendor’s R&D team

3. Strong project management and vendor management capabilities are required, with proven track record in system deployment and vendor management

4. Experience in global Futures systems setup/operation is preferred, i.e., ION/FIS/ESunny etc.

5. Familiar with at least one programming language, e.g., Python

6. Understanding of derivative market and its operations is an advantage

7. Fluent in both English and Mandarin.

The company will provide competitive comprehensive human resources development support within the industry. Collected personal information will be strictly confidential and used solely for recruitment purposes. For the personal information collection statement, please visit our website at http://www.citicsf.com.hk/disclaimer/.