IT Support Technician: Helpdesk, Monitoring & Projects

Swing Consulting Ltd.; Hong Kong; On-site; HKD 133,920 - 223,200; Full time

Job summary

A leading IT services firm in Hong Kong is seeking an IT Technician. The role involves providing daily helpdesk and technical support, monitoring systems, and troubleshooting hardware/software issues. Candidates with a diploma in Computer Science or related fields are preferred, with at least one year of IT support experience or fresh graduates considered. Good command of Chinese and English is necessary for this position. This offers a structured work environment focused on team collaboration.

Qualifications

• Minimum 1 year of experience in IT support, Fresh Graduates will also be considered.
• Good command of spoken and written Chinese and English.

Responsibilities

• Provide daily helpdesk and technical support for users.
• Responsible for daily system monitoring.
• Troubleshoot hardware and software issues.
• Assist IT manager with specific tasks in projects and IT services.

Skills

Helpdesk support

Technical troubleshooting

System monitoring

Bilingual communication (Chinese and English)

Education

Diploma in Computer Science or related discipline

Job description

A leading IT services firm in Hong Kong is seeking an IT Technician. The role involves providing daily helpdesk and technical support, monitoring systems, and troubleshooting hardware/software issues. Candidates with a diploma in Computer Science or related fields are preferred, with at least one year of IT support experience or fresh graduates considered. Good command of Chinese and English is necessary for this position. This offers a structured work environment focused on team collaboration.