IT Support (Luxury Retail) - IC

Classy Wheeler Limited; Hong Kong; On-site; HKD 200,000 - 300,000; Full time

Job summary

A luxury jewelry and watch retailer in Central Hong Kong is seeking an IT Support Specialist. This role involves supporting MacOS and MS Windows systems, managing office applications, and handling network management. The ideal candidate will have a diploma in Computer Science (MCSE preferred) and at least 2 years of experience in a similar role. Fluency in English, Mandarin, and Cantonese is required, along with a willingness to travel within Asia and work during emergencies.

Qualifications

• Diploma in Computer Science or related disciplines, MCSE preferred.
• At least 2 years' experience supporting MacOS, MS Windows, Office applications.
• Knowledge in system and network management.

Responsibilities

• Support MacOS and MS Windows systems.
• Manage office applications and desktop hardware.
• Handle network management tasks.

Skills

Supporting MacOS

Supporting MS Windows

Office applications

Desktop hardware

System and network management

Microsoft Active Directory

TCP/IP network setup

Fluent in English

Fluent in Mandarin

Fluent in Cantonese

Education

Diploma in Computer Science or related field

Tools

Microsoft Exchange

Checkpoint Firewall

Job description

Company: This company specializes in the creation and retail of extraordinary fine diamond jewelry and Swiss watches, known for its luxurious and high-quality products.

Location: Central

Nature: Permanent

Job Description

• A diploma or higher in Computer Science or a related field, MCSE preferred.
• Minimum of 2 years' experience in supporting MacOS, MS Windows, Office applications, and desktop hardware, retail experience a plus.
• Knowledgeable in system and network management, with specifics on:
  • Microsoft Active Directory & Microsoft Exchange,
  • TCP/IP network/wifi setup,
  • Microsoft operating systems, e.g., Win10, WinXP, Windows Server Family.
• Experience with Checkpoint Firewall is beneficial.
• Self-driven, hardworking, with strong interpersonal skills.
• Organized, capable of working independently under stress.
• Fluent in English, Mandarin, and Cantonese.
• Available for travel within Asia on short notice and willing to work overtime or on-call during emergencies.

Job Requirements

• Diploma or above in Computer Science or related disciplines with MCSE qualification preferred;
• At least 2 year experience in supporting MacOS, MS Windows, Office applications and desktop hardware, preferably in retail business;
• Knowledge in system and network management, specifically on:
  • Microsoft Active Directory & Microsoft Exchange,
  • TCP/IP network / wifi setup,
  • Microsoft operating systems, i.e. Win10, WinXP, Windows Server Family.
• Experience on Checkpoint Firewall is an advantage;
• Self-motivated, hardworking with good interpersonal skills;
• Well organized and able to work independently under pressure;
• Good command of English, Mandarin and Cantonese;
• Ability to travel within Asia with short notice and willing to work overtime, standby on emergency call