IT Manager

Rakuten Securities Hong Kong Limited; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Benefits offered by this job

5-day workweek

Medical coverage

Performance bonuses

On-the-job training

Job summary

Rakuten Securities Hong Kong Limited is seeking a hands-on IT Manager to oversee our IT infrastructure and operations in Hong Kong. You will manage end-to-end server and network environments, ensure security, and meet the regulatory requirements of an SFC Type 3 licensed firm.

You will lead infrastructure projects, manage vendor relationships, and support business growth. The ideal candidate has 5+ years of IT experience in finance, deep Windows Server/AD, VMware, SQL, Salesforce and IVRS

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• Minimum 5 years' IT experience in finance or FX.
• Strong knowledge of Windows Server, Active Directory, VMware, and SQL.
• Experience with Salesforce and IVRS is a plus.
• Familiarity with financial regulatory requirements.

Responsibilities

• Oversee IT infrastructure and operations across servers and network environments.
• Lead infrastructure projects and manage vendor relationships.
• Ensure security and regulatory compliance per SFC Type 3.
• Maintain data center operations and core systems.
• Provide after-hours support for critical incidents when needed.

Skills

Vendor management

Project leadership

Network security

Windows Server

Active Directory

VMware

SQL

Salesforce

IVRS

Regulatory compliance

English and Chinese proficiency

Education

Bachelor's degree in IT/Computer Science

Tools

Dell/HP hardware

Firewall configuration

Load Balancers

Data center operations

Job description

Seeking a hands-on IT Manager to oversee our IT infrastructure and operations. In this role, you will be responsible for the end-to-end management of our server and network environment, ensuring it remains robust, secure, and compliant with the regulatory requirements of an SFC Type 3 licensed firm. You will lead infrastructure projects and manage vendor relationships to support our business growth.

Key Responsibilities:

Infrastructure Management: Take full ownership of the company’s IT infrastructure, including servers, network equipment (Firewalls, Load Balancers), and data center operations.

System Administration & Security: Maintain and secure core systems, including Active Directory, VMware, and SQL environments. Ensure information security policies are strictly followed.

Project Leadership: Manage IT-related projects, including infrastructure deployment, hardware upgrades, and the implementation of third-party systems such as IVRS and Salesforce.

Regulatory Compliance: Ensure all IT systems and infrastructure designs meet the system risk management requirements defined by the SFC.

Vendor & 3rd Party Management: Serve as the primary point of contact for IT vendors, managing service delivery, procurement, and technical support to ensure business continuity.

Network Engineering: Conduct ongoing research and engineering to optimize network performance and security posture.

Flexibility: Willingness to provide support for critical system maintenance or emergency incidents outside of standard business hours when necessary.

Ideal Candidate Profile:

Education: Degree holder in IT, Computer Science, or a related field.

Experience: 5+ years of relevant IT experience, with a proven background in the Financial or FX industry.

Technical Skills:

Hardware/Network: Proficiency in Dell/HP hardware, Firewall configuration, Web Servers, and Load Balancing.

Systems: Deep experience with Windows Server, Active Directory, VMware, and SQL.

Platforms: Knowledge of Salesforce and IVRS maintenance.

Regulatory Knowledge: Familiarity with IT compliance and security standards within the financial sector.

Core Competencies:

Strong ability to work independently and manage multiple projects under pressure.

Proactive, self-disciplined, and detail-oriented.

Strong communication skills to liaise with vendors and internal stakeholders.

Language: Fluent in English and Chinese (Cantonese/Mandarin)

RSHK presents an enticing opportunity with a 5-day workweek and an attractive remuneration package.

Your dedication and hard work will be rewarded with a competitive basic salary, performance bonuses, and comprehensive benefits such as medical coverage. We value your professional growth and offer on‑the‑job training to enhance your skills and knowledge.

Join our team and embark on a rewarding career where work‑life balance, financial rewards, and personal development are prioritized. Take the next step and seize this exceptional opportunity at RSHK.