IT Infrastructure Project Manager

Tata Consultancy Services; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Tata Consultancy Services APAC is seeking an experienced IT Infrastructure Project Manager to lead end-to-end delivery of infrastructure, workplace technology, migration, and transformation initiatives across the APAC region.

The role requires coordinating enterprise networks, end‑user computing, security, hosting, and data center activities while mitigating risk and ensuring minimal business disruption. A strong multi‑team coordination capability is essential.

Qualifications

• Experience leading medium-to-large IT infrastructure projects.
• Strong coordination across business, technology, and vendor teams.
• Exposure to data-center, hosting, cloud migration, or infrastructure refresh initiatives.

Responsibilities

• Lead infrastructure projects from initiation to closure with detailed planning and governance.
• Coordinate multiple workstreams: LAN/WAN, servers, storage, virtualization, cloud, and end-user devices.
• Act as single point of contact among stakeholders, vendors, facilities, and security teams.
• Manage vendor plans, budgets, and timelines; ensure quality and security compliance.
• Maintain RAID logs and implement risk, issue, and change mitigation plans.
• Prepare status reports and steering committee materials; ensure regulatory and governance adherence.

Skills

IT infrastructure project management

Vendor coordination

Stakeholder management

Risk & change management

Networking & cloud infra

Job description

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS' journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

Role Summary

We are seeking an experienced, hands-on IT Infrastructure Project Manager to lead end-to-end delivery of infrastructure, workplace technology, migration, and transformation initiatives.

The role will manage projects involving enterprise networks, end-user computing, workplace technology, security, collaboration platforms, data-center or hosting services, and infrastructure-related office moves or renovations. The Project Manager will serve as the primary interface among business stakeholders, infrastructure teams, Facilities, Workplace Services, security teams, vendors, and external partners.

The successful candidate should have strong IT infrastructure project management experience, with the ability to coordinate multiple technical workstreams, manage dependencies and risks, oversee vendors, and deliver projects with minimal disruption to business operations.

Experience managing technology activities for office relocations, consolidations, new office setups, and workplace transformation programs will be highly desirable but not mandatory.

Key Responsibilities

1. Infrastructure Project Delivery

• Lead infrastructure projects from initiation and planning through execution, transition, stabilization, and closure.
• Develop and maintain detailed project plans covering scope, schedule, milestones, budget, resources, dependencies, risks, issues, and deliverables.
• Coordinate multiple infrastructure workstreams and ensure alignment with business and technology objectives.
• Establish delivery governance, reporting cadence, escalation mechanisms, and decision-making forums.
• Monitor project progress and proactively address schedule, resource, scope, and delivery concerns.
• Coordinate infrastructure readiness, testing, implementation, cutover, hypercare, and handover to operations.
• Ensure infrastructure changes and deployments are delivered with minimal disruption to business services.

2. Technology and Infrastructure Coordination

Manage and coordinate projects involving one or more of the following areas:

• LAN, WAN, internet, and network connectivity
• Wi‑Fi deployment and optimization
• Structured cabling
• Network and security devices
• Servers, storage, backup, and virtualization
• Cloud and hosting services
• End‑user computing and workplace devices
• Telephony and unified communications
• Audiovisual and meeting‑room technologies
• Infrastructure monitoring and operational tools
• Identity, physical security, and access‑control integrations
• Infrastructure migration, refresh, upgrade, and decommissioning
• Minimize operational disruption during office moves and workplace transformation activities.

3. Stakeholder Management

• Act as the single point of contact for assigned infrastructure projects.
• Work closely with business stakeholders, technology teams, operations, security, facilities, workplace services, procurement, finance, vendors, and external partners.
• Translate business requirements into coordinated infrastructure deliverables.
• Facilitate project meetings, technical workstream reviews, governance forums, and steering committee sessions.
• Communicate project status, key decisions, risks, dependencies, and escalations clearly to technical and executive stakeholders.
• Drive timely decisions and ownership across multiple teams.

4. Vendor and Commercial Management

• Coordinate infrastructure service providers, telecommunications partners, hardware suppliers, implementation partners, construction vendors, and workplace technology vendors.
• Define and track vendor scope, deliverables, milestones, dependencies, and acceptance criteria.
• Review vendor plans and ensure alignment with the integrated project schedule.
• Monitor vendor performance and elevate delivery concerns.
• Support purchase‑order, contract, budget, invoice, and commercial tracking activities.
• Ensure vendor deliverables meet agreed quality, security, and corporate technology standards.

6. Risk, Issue, Dependency, and Change Management

• Maintain project RAID logs covering risks, assumptions, issues, and dependencies.
• Identify delivery and operational risks early and establish appropriate mitigation and contingency plans.
• Manage scope changes through agreed change‑control processes.
• Coordinate technical changes with relevant change and release management teams.
• Manage cross‑project, vendor, site, business, and technology dependencies.
• Escalate critical risks and blockers with clear impact assessments and recommended actions.

6. Governance and Financial Management

• Prepare regular status reports and executive dashboards covering milestones, accomplishments, risks, issues, decisions, financials, and next steps.
• Track project budgets, forecasts, actual expenditure, and financial variances.
• Facilitate steering committee and stakeholder review meetings.
• Maintain project documentation, approvals, decisions, and audit evidence.
• Ensure adherence to organizational governance, security, architecture, procurement, and compliance requirements.

Required/Preferred Experience

• 10+ years of overall IT experience, including substantial experience managing IT infrastructure projects.
• Proven experience delivering medium‑to‑large infrastructure, migration, refresh, workplace technology, or transformation projects.
• Working knowledge of enterprise networks, connectivity, end‑user computing, collaboration technology, security, hosting, or cloud infrastructure.
• Experience coordinating several technical teams and external vendors within an integrated delivery plan.
• Strong project planning, governance, financial management, risk management, and reporting capabilities.
• Experience managing testing, implementation, cutover, hypercare, and transition‑to‑operations activities.
• Ability to communicate effectively with business stakeholders, technical specialists, vendors, and senior leadership.
• Experience working in a multinational, matrixed, and fast‑paced enterprise environment.
• Strong ownership, stakeholder management, negotiation, problem‑solving, and decision‑making skills.
• Exposure to data‑center, hosting, cloud migration, infrastructure refresh, or technology decommissioning projects.
• Experience within regulated industries such as banking, financial services, or insurance.
• Familiarity with ITIL‑based service management, change management, incident management, and operational transition.
• Experience managing regional or multi‑country infrastructure programs.