IT Infrastructure & Network Manager

PwC; Hong Kong; Hybrid; HKD 900,000 - 1,300,000; Full time

Job summary

PwC is seeking an experienced IT Infrastructure & Network Manager to lead the operation and optimization of our hybrid infrastructure across on‑prem data centers and multi‑cloud environments. You will provide technical leadership in enterprise networking and security, spanning Cisco, Palo Alto, Mist, Juniper and other major vendors.

The role emphasizes system stability, regulatory compliance, incident response, and collaboration with regional teams.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 6–15 years of IT infrastructure support with a focus on network management.
• Experience in multinational or regional enterprises, HK/ Mainland China exposure preferred.
• CCNP certification is REQUIRED; CCIE preferred.
• Certifications such as HCIP/HCIE, PCNSE, ITIL, or PMP are a plus.

Responsibilities

• Oversee daily network operations across LAN, WAN, wireless, and SD-WAN to ensure stability and performance.
• Lead incident management, troubleshooting, and root-cause analysis to minimize downtime.
• Establish KPIs to measure network performance, availability, and service quality.
• Manage lifecycle of on-premises and cloud infrastructure including deployment and decommissioning.
• Collaborate with security to enforce policies, firewall governance and access controls.
• Support audits by ensuring network documentation and controls meet standards.
• Drive knowledge-sharing and succession planning to reduce dependency on individual expertise.
• Lead infrastructure projects such as upgrades, office deployments, cloud integration, and tech refresh.
• Partner with regional and global stakeholders to ensure consistent architecture across the organization.
• Deliver end-to-end infrastructure support for office setup, relocation, and closure projects.

Skills

Networking protocols

Network security

Automation scripting

Cloud networking

Wireless networking

Network monitoring

Education

Bachelor's degree in Computer Science / Information Technology

Tools

Cisco

Palo Alto

Juniper

F5

Velocloud

Mist

Firewall

DDI

Python

Ansible

Job description

We are seeking an experienced IT Infrastructure & Network Manager to lead the operation and optimization of our hybrid infrastructure across on-premises data centers and multi-cloud environments. This role requires technical leadership in enterprise networking and security with deep understanding of switching, routing, AP, firewall from multiple vendors (e.g., Cisco, F5, Mist, Palo-Alto, FireEye, Imperva). The manager need ensure system stability, security, and compliance.

Responsibilities

• Oversee daily network operations across LAN, WAN, wireless, and SD-WAN environments to ensure stable, secure, and high-performance service delivery
• Lead incident management, troubleshooting, and root cause analysis to minimize downtime and prevent recurrence
• Establish and monitor KPIs to measure network performance, availability, and service quality
• Manage the lifecycle of on-premises and cloud infrastructure, including deployment, maintenance, and decommissioning of network systems
• Collaborate with the security team to enforce network security policies, firewall governance, and access controls
• Support compliance and regulatory audits by ensuring network documentation, controls, and processes meet required standards
• Drive knowledge-sharing, documentation, and succession planning to reduce dependency on individual expertise
• Lead infrastructure projects including network upgrades, office deployments, cloud integration, and technology refresh initiatives
• Partner with regional and global stakeholders to ensure consistent and integrated network architecture across the organization
• Deliver end-to-end infrastructure support for office setup, relocation, and closure projects.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Requires 6-15 years of experience in IT infrastructure support, with a focus on IT network management.
• Experience in multinational or regional enterprises, preferably with exposure to Hong Kong and Mainland China operations
• Deep understanding of networking protocols (TCP/IP, OSPF, BGP, MPLS, VLAN) and network security principles
• Hands-on experience with enterprise-grade network equipment (Cisco, Palo Alto, Juniper, F5, Velocloud)
• Familiarity with wireless networking (e.g., Juniper MIST), cloud networking, container security, and DDI (DNS, DHCP, IPAM)
• Knowledge of automation, scripting (Python, Ansible), and network monitoring tools is an advantage
• Strategic thinker with a pragmatic approach to balancing security, cost, and operational effort
• Fluent in English (Spoken/Written) and Mandarin (essential for regional collaboration)
• CCNP (Cisco Certified Network Professional) certification is REQUIRED, preferably with a CCIE certification
• Relevant certifications such as HCIP, HCIE, Palo Alto PCNSE, ITIL, or PMP are an advantage.

Disclaimer

The PwC China* does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China. PwC China is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.

*PwC China is a construct referring to the collaboration of PwC network entities in the Chinese mainland, Hong Kong SAR and Macau SAR.