IT Engineer

Milton Holdings International Limited; Hong Kong; Hybrid; HKD 420,000 - 640,000; Full time

Job summary

Milton is seeking a hands-on IT lead to own the toolbox that keeps the company running across our Hong Kong office, mainland China team, and remote staff.

You'll manage devices, identity and access, connectivity, collaboration software, and security controls end-to-end, collaborating directly with the CTO in a fast-paced, highly automated environment.

Ideal candidates grow quickly into IT leadership, embracing code-as-infrastructure, AI automation, and continuous improvement.

Qualifications

• Fluent English and Mandarin, written and spoken.
• Ability to learn unfamiliar systems with docs and AI help.
• Own end-to-end IT issues rather than ticket queues.
• Familiar with modern workplace tools and basic networking.
• Experience with Entra ID/Azure AD or Okta.

Responsibilities

• Devices: procurement, macOS setup, lifecycle management across HK/China/remote.
• Identity & access: Entra ID, 1Password, automated provisioning.
• Collaboration: Feishu and Microsoft 365 governance and integrations.
• Connectivity: Tailscale-based private network and secure access.
• Onboarding/offboarding: own the checklist and automate.
• Security hygiene: access reviews and endpoint protection.

Skills

English & Mandarin

Technical fundamentals

End-to-end ownership

Modern workplace tools

Identity platforms

Scripting & IaC

AI coding agents

Cross-border support

Tools

Feishu

Microsoft 365

Google Workspace

macOS setup

1Password

Terraform

Job description

Job Type: Full-time
Experience Level: Early career (roughly 1-4 years; exceptional graduates considered)

About the Role

Milton is looking for a hands-on IT lead to own the toolbox that makes work possible across the company: devices, identity and access, connectivity, collaboration software, and security controls, across our Hong Kong office, our mainland China team, and remote staff.

This is a real-ownership role for someone early in their career who wants to grow into an IT leader quickly. You won't inherit a big team or a ticket queue. You'll inherit a modern, unusually automated environment and the mandate to run it end to end, working directly with the CTO.

One thing makes this role different: we run IT the way modern teams run infrastructure. Identity, access, and configuration live in code (Terraform) wherever possible, changes go through review, and AI agents are a daily tool for automating, auditing, and documenting the environment. You don't need to arrive knowing all of this. You need to be excited to learn it.

Responsibilities

Devices: procurement, one-command macOS setup, endpoint security, and lifecycle management across HK, mainland China, and remote.

Identity and access: Microsoft Entra ID (SSO, MFA, app integrations), 1Password, and provisioning/deprovisioning that is fast, auditable, and increasingly automated.

Collaboration: Feishu (our primary platform) and Microsoft 365. Integrations, governance, and making tools just work for both English- and Chinese-speaking colleagues.

Connectivity: our Tailscale-based private network, office networking, and reliable secure access for a distributed team that includes mainland China.

Onboarding and offboarding: own the checklist, then automate it away. Accounts, device, access, and tooling ready on day one.

Security hygiene: access reviews, endpoint protection, sensible defaults that keep us safe without slowing anyone down.

What success looks like

A new hire is fully productive on day one: accounts, device, access, tooling.

The environment stays secure, consistent, and low-maintenance as we grow.

Tools just work across HK, mainland China, and remote.

The IT stack is documented, intentional, and increasingly managed as code.

Requirements

Must have

Fluent English and Mandarin (spoken and written). You'll support colleagues in both every day.

Strong technical fundamentals and fast learning: you can figure out an unfamiliar system with documentation and an AI agent beside you.

End-to-end ownership: you close problems, not tickets.

Familiarity with modern workplace tooling: Microsoft 365 or Google Workspace, Feishu/Slack/Teams, macOS setup, basic networking.

Identity platforms (Entra ID / Azure AD, Okta), MDM, or device management experience.

Scripting and automation (Python, Bash, PowerShell) or any infrastructure-as-code exposure (Terraform).

Daily comfort with AI coding agents (Claude Code, Copilot, Cursor).

IT/security internships, student IT roles, or internal-systems work at an early-stage company.

Experience supporting users across HK and mainland China, including Feishu and cross-border networking realities.