Investment Operations Manager

Pacific Eagle Asset Management; Hong Kong; On-site; HKD 700,000 - 1,500,000; Full time

Job summary

Pacific Eagle Asset Management, a privately held Asia-based family office, seeks an Investment Operations professional to support the full lifecycle of private and public market investments. You will ensure accuracy, timeliness, and robust controls across portfolios while coordinating with external managers and internal finance teams.

The role requires 7–10+ years in investment operations or related fields, with strong NAV and reporting knowledge.

Qualifications

• 7–10+ years in investment operations, fund administration, middle office or related role.
• Strong familiarity with public and private markets fund structures.
• Solid understanding of NAV statements, capital account mechanics, fund documentation, and portfolio reporting.
• High attention to detail with strong organisational and execution skills.
• Comfortable in a lean, hands-on family office environment.
• Proficiency in Excel; experience with portfolio management systems is an advantage.

Responsibilities

• Support end-to-end operational processes for public and/or private market investments.
• Maintain and reconcile investment records, cash flow schedules, and portfolio tracking across multiple asset classes.
• Coordinate with fund managers, administrators, custodians, banks, and internal finance teams.
• Review fund documentation, capital call and distribution notices, financial statements, and investor reports.
• Support NAV reviews, performance reporting, and systems data integrity.
• Assist in operational due diligence for new funds and co-investments.
• Help design and improve workflows, controls, and reporting frameworks to support portfolio growth.
• Provide ad-hoc analytical and operational support to the investment team and principals.

Skills

Investment operations

Portfolio reporting

NAV statements

Excel

Finance/Accounting

Education

Bachelor's degree in Finance, Accounting, Business

CPA/CA/CFA designation (plus)

Tools

Portfolio management systems

Job description

We are a privately held, Asia based family office with a long‑term investment horizon across all assets class globally both in public and private markets. As our investment platform continues to grow, we are seeking a detail‑oriented and commercially minded Investment Operations professional to support the full investment lifecycle and institutionalise best‑in‑class operational practices.

Role Overview

This role sits at the intersection of investments, finance, and external managers. You will be responsible for the operational execution and oversight of private market investments, ensuring accuracy, timeliness, and robust controls across portfolios.

Key Responsibilities

• Support end‑to‑end operational processes for public and/or private market investments
• Maintain and reconcile investment records, cash flow schedules, and portfolio tracking across multiple asset classes
• Coordinate with fund managers, administrators, custodians, banks, and internal finance teams
• Review fund documentation, capital call and distribution notices, financial statements, and investor reports
• Support NAV reviews, performance reporting, and systems data integrity
• Assist in operational due diligence for new funds and co‑investments
• Help design and improve workflows, controls, and reporting frameworks to support portfolio growth
• Provide ad‑hoc analytical and operational support to the investment team and principals

Requirements & Qualifications

• 7-10+ years of experience in investment operations, fund administration, middle office, or a related role
• Strong familiarity with public and private markets fund structures
• Solid understanding of NAV statements, capital account mechanics, fund documentation, and portfolio reporting
• High attention to detail with strong organisational and execution skills
• Comfortable working in a lean, hands‑on family office environment
• Proficiency in Excel; experience with portfolio management systems is an advantage
• Bachelor’s degree in Finance, Accounting, Business, or a related discipline
• CPA, CA, or CFA designation is a plus but not mandatory

Personal Attributes

• Discreet, trustworthy, and professional, with a high degree of ownership
• Proactive, self‑motivated, and able to work independently
• Strong communication skills and ability to engage effectively with external partners
• Comfortable operating in a fast‑growing but unbureaucratic environment

Why Join Us

• Exposure to a global, diversified public and private markets portfolio
• Long‑term investment mindset with patient capital
• Close collaboration with senior decision‑makers
• Opportunity to build and scale institutional‑quality operations
• Competitive compensation commensurate with experience