I.T. Specialist

NTK Academic Group Limited; Hong Kong; On-site; HKD 260,000 - 460,000; Full time

Benefits offered by this job

5-day work week

Medical benefits

Professional development

Job summary

NTK Academic Group Limited in Hong Kong is seeking an IT Systems Administrator to provide hands-on support, manage network infrastructure, and optimize business applications. You will collaborate with cross-functional teams to design scalable solutions and develop automation tools using Python.

Requirements include a Bachelor degree in IT/CS, 3+ years in server-focused administration (AD, VMware, Hyper-V), and experience with Google Workspace, Microsoft 365, and CRM systems.

Qualifications

• Bachelor Degree or above in Information Technology, Computer Science or related discipline.
• Minimum 3 years of experience in system engineering or administration focusing on servers (Active Directory, VMware, Hyper-V).
• Experience with cloud apps (Google Workspace, Microsoft 365) and CRM systems.
• Familiarity with AI tools or agents and their business workflow applications is a plus.
• Strong English and Chinese communication skills; immediate availability preferred.

Responsibilities

• Provide hands-on user support including installation, configuration and troubleshooting of PC hardware and software.
• Manage network infrastructure ensuring connectivity and security across locations.
• Support business applications and internal systems to maximize efficiency.
• Collaborate with cross-functional teams to design scalable solutions meeting business needs.
• Develop scripts or small automation tools (e.g., Python) to improve workflows.
• Leverage AI technologies in IT operations to build intelligent automation solutions.
• Explore ML models and AI-driven analytics to improve monitoring and user experience.
• Perform ad hoc duties and general administrative tasks as assigned.

Skills

IT support

Network administration

Scripting (Python)

AI in IT ops

Communication skills

Education

Bachelor degree in IT/CS or related

Tools

Google Workspace

Microsoft 365

CRM systems

VMware

Hyper-V

Active Directory

Job description

Provide hands-on user support, including installation, configurationand troubleshooting of PC hardware and software.

Manage network infrastructure, ensuring smooth connectivity and security across locations.

Support business applications, overseeing email and internal systems to maximize efficiency.

Work closely with cross-functional teams to design and implement scalable solutions that meet business needs with project management skill.

Develop and maintain scripts or small automation tools (e.g. Python) to improve workflows and system efficiency.

Leverage AI technologies in IT operations, including but not limited to building intelligent automation solutions that enhance business processes.

Explore opportunities to apply machine learning models and AI-driven analytics to improve system monitoring, predictive maintenance, and user experience.

Perform ad hoc duties and general administrative tasks as assigned.

Bachelor Degree or above in Information Technology, Computer Science or related discipline.

Minimum 3 years of experience in system engineering or administration focusing on servers (e.g. Active Directory, VMware, Hyper-V), cloud-based applications (e.g. Google Workspace, Microsoft 365, CRM systems), virtualization and operating systems (e.g. Windows, macOS).

Familiarity with AI tools or agents and their application in business workflows is a plus.

Experience in server hardware configuration, knowledge of voice or SIP solutions is a plus.

General knowledge in networking concepts and protocols.

High integrity, pro-active, independent and willing to learn.

Good communication and interpersonal skillwith a positive can-do attitude.

Good command of spoken and written English and Chinese.

Immediately available is highly preferred.

What We Offer

5-day work week in a vibrant and multicultural work environment

Unique opportunity to work under an expanding brand with three decades of legacy

Comprehensive training and professional development program

Career advancement opportunities in a market leading organisation

Medical benefits (in-patient and dental) and monthly wellness sponsorship for leisure activities

Competitive remuneration package

Established in 1996, NTK Academic Group is a leading educational service provider in Hong Kong. We specialise in academic tuition for students following international and local curricula, standardised test preparation, and educational planning and consultation services. We are also a fast growing publisher with over 40 study guides published. NTK has the largest full-time teaching faculty among learning

centers in Hong Kong.

We believe that academic success depends on good teaching, which we ensure via our commitment to education. Over the years, our teachers and education consultants have helped countless students achieve admissions to elite schools and universities around the world.

Established in 1996, NTK Academic Group is a leading educational service provider in Hong Kong. We specialise in academic tuition for students following international and local curricula, standardised test preparation, and educational planning and consultation services. We are also a fast growing publisher with over 40 study guides published. NTK has the largest full-time teaching faculty among learning

centers in Hong Kong.

We believe that academic success depends on good teaching, which we ensure via our commitment to education. Over the years, our teachers and education consultants have helped countless students achieve admissions to elite schools and universities around the world.