Human Resources Manager

Aqua Green Limited; Hong Kong; Sur place; HKD 500 000 - 750 000; Plein temps

Résumé du poste

Aqua Green Limited is seeking a Regional HR & Administration Manager to build a strong, sustainable regional business across offices in Asia. You will shape HR policy, lead recruitment, and oversee daily HR operations while coordinating with an outsourced IT partner.

Reporting to the CEO, you will ensure consistent policies, manage vendor relationships, and drive process improvements. The role requires experience across multiple locations, strong communication, and hands-on leadership to support

Qualifications

• Experience leading HR operations across multiple regions.
• Proven policy development and employee relations skills.
• Experience coordinating internal teams and external providers.
• Experience with outsourced IT services is advantageous.

Responsabilités

• Develop, review and maintain regional HR policies and procedures.
• Oversee daily HR operations across regional offices.
• Coordinate onboarding, payroll inputs, leaves and records.
• Manage recruitment with heads and agencies; monitor costs.
• Oversee outsourced IT vendor performance and onboarding.

Connaissances

HR operations

Policy development

Agency management

Employee relations

IT vendor management

Stakeholder mgmt

Independent leadership

Problem solving

Formation

HR/Business Administration qualification

Description du poste

We are looking for a Regional HR & Administration Manager to help build a strong, sustainable regional business. Our culture values integrity, accountability, teamwork and open communication. Join us to develop our people, strengthen our operations and drive continuous improvement across the region.

Job Description: Regional HR & Administration Manager

Reporting to: CEO

Role Purpose

Manage regional HR policies, recruitment and daily HR operations, while overseeing the outsourced IT service provider.

Ensure consistent policies and reliable operational support across regional offices, with appropriate consideration of local requirements and business needs.

Key Responsibilities

Regional HR Policies and Procedures

• Develop, review and maintain HR policies, employee handbooks and procedures across all regional offices.
• Establish consistent regional standards while accommodating local requirements.
• Maintain standard employment documents, HR templates and approval processes.
• Communicate policy changes and support managers in implementing them.
• Coordinate with local advisers when specialist advice is required.
• Escalate significant policy exceptions and sensitive employee matters to the CEO.

Daily HR Operations

• Oversee daily HR operations across regional offices, ensuring clear responsibilities and timely follow‑up.
• Manage onboarding, probation reviews, employment changes and offboarding.
• Maintain accurate and confidential employee records and employment documentation.
• Coordinate payroll inputs, leave records and benefits administration with Finance and relevant personnel.
• Support managers in handling employee relations, performance management and disciplinary matters.
• Improve HR workflows and ensure appropriate coverage for essential activities.

Recruitment and Agency Management

• Coordinate hiring requirements with department heads against approved headcount plans and budgets.
• Manage recruitment agencies, including selection, commercial terms, service quality and performance.
• Prepare and update job descriptions with hiring managers.
• Coordinate candidate screening, interviews, offers and onboarding.
• Ensure employment offers follow approved salary ranges and authorization procedures.
• Monitor recruitment progress, hiring costs and probation outcomes.

Outsourced IT Vendor Management

• Serve as the main business contact for the outsourced IT service provider.
• Monitor service delivery, response times, outstanding issues and agreed service standards.
• Coordinate IT onboarding and offboarding, including equipment arrangements and account setup or removal.
• Ensure system access requests receive appropriate approval and completion is documented.
• Coordinate IT asset records, software subscriptions, contract renewals and purchasing requirements with Finance.
• Obtain vendor updates on backups, security matters and service continuity.
• Escalate significant service failures or potential security incidents and track corrective actions.

Scope: The role is responsible for vendor oversight and business coordination. Technical implementation and specialist IT advice remain with the outsourced provider or designated technical specialists.

Administration and Cross‑Functional Coordination

• Oversee employee‑facing administration and coordinate office support with relevant teams.
• Work with Finance on budgets, purchasing requests, vendor invoices and contract renewals.
• Maintain clear ownership between HR, Finance, regional offices and external vendors.
• Where daily office administration is managed by Finance, coordinate HR‑related requirements without duplicating responsibilities.
• Identify opportunities to improve efficiency, service quality and cost control.

Management Reporting

• Provide the CEO with a monthly summary of headcount, recruitment, key employee matters, policy updates and IT vendor performance.
• Highlight significant risks, outstanding issues and decisions requiring approval.
• Track agreed actions, responsible owners and completion dates.

Authority and Accountability

• Operate within approved budgets, policies and delegated authority.
• Obtain required approvals for headcount, salary offers, policy changes and contractual commitments.
• Escalate sensitive employee matters and significant operational or IT issues promptly.
• Protect confidential employee and company information.

Qualifications and Experience

• Relevant qualification in Human Resources, Business Administration or a related discipline, or equivalent practical experience.
• Experience managing HR operations across multiple countries or locations.
• Strong experience in policy development, recruitment agency management and employee relations.
• Experience coordinating internal teams and external service providers.
• Experience overseeing outsourced IT services is an advantage.
• Strong organizational, communication and problem‑solving skills.
• Sound judgment and the ability to work independently with senior management.

Key Performance Measures

• Timely review, implementation and communication of regional policies.
• Accurate and timely delivery of HR processes.
• Recruitment completed within agreed timelines and approved budgets.
• Effective resolution of employee and operational matters.
• IT vendor performance monitored and issues appropriately resolved or escalated.
• Timely completion of onboarding and offboarding requirements.
• Clear management reporting and completion of agreed actions.