[HKGTA] - Senior Duty Engineer

Rosewood Hotel Group; Sai Kung; On-site; HKD 420,000 - 600,000; Full time

Job summary

Rosewood Hotel Group in Hong Kong seeks a Senior Duty Engineer to lead daily engineering operations, coordinate maintenance and respond to issues. You will manage technicians and contractors, ensuring safety and high service standards across hotel facilities.

Applicants should have a higher diploma or similar in building services or related field, strong troubleshooting skills, and fluent Cantonese with English. A roster including weekends is required.

Qualifications

• Higher Diploma/Degree in Building Services, Electrical or Mechanical Engineering.
• Proven supervisory experience overseeing technicians and contractors.
• Strong fault finding, troubleshooting and emergency-response skills.
• Clear written maintenance records and good communication abilities.
• Fluent Cantonese and working English required; rostered shifts including weekends.

Responsibilities

• Oversee daily engineering operations across the Academy during shifts.
• Coordinate maintenance works and responsive technical issue handling.
• Manage outsourced technician team, shift coverage and quality.
• Monitor building services systems: electrical, HVAC, plumbing, fire services.
• Lead contractors to complete works safely and to standard.
• Respond to faults and emergencies, prioritising service restoration.
• Coordinate access with operating departments to minimise disruption.
• Maintain accurate logs, reports and shift handovers.
• Support safety compliance, energy conservation and improvements.

Skills

Supervisory experience

Building services knowledge

Troubleshooting skills

Communication skills

Cantonese (spoken)

English (written/spoken)

Education

Higher Diploma / Diploma / Certificate in Building Services, Electrical or Mechanical Engineering

Job description

Support the safe, reliable and efficient operation of the Academy’s facilities, ensuring a well-maintained environment and a seamless experience for our patrons and guests. Lead day-to-day engineering activities during assigned shifts, coordinate maintenance works and respond promptly to technical issues.

Key Responsibilities

• Oversee daily engineering operations, including routine inspections, preventive maintenance and breakdown repairs across the Academy.
• Manage the outsourced technician team, including daily work allocation, shift coverage, performance monitoring and service quality, ensuring maintenance and repair works are completed safely, promptly and to the required standard.
• Monitor and maintain building services systems, including electrical installations, air-conditioning, plumbing and drainage, fire services and associated equipment.
• Lead and coordinate technicians and service contractors, ensuring work is completed safely, efficiently and to the required standard.
• Respond to equipment faults and emergency incidents, prioritising service restoration and escalating significant issues promptly.
• Coordinate maintenance access and works with operating departments to minimise disruption to patrons, guests and Academy activities.
• Maintain accurate maintenance records, equipment logs, incident reports and shift handovers, with clear follow-up on outstanding defects.
• Support statutory inspections, safety compliance, energy conservation and improvement works.
• Coach team members and reinforce safe working practices, service awareness and accountability.

Requirements

• Higher Diploma, Diploma or Certificate in Building Services, Electrical, Mechanical Engineering or a related discipline.
• Relevant experience in building services operation and maintenance, preferably within hotels, private clubs, resorts or other hospitality environments.
• Proven supervisory experience and the ability to coordinate technicians and contractors for the Senior Duty Engineer position.
• Sound technical knowledge of building services systems, with practical troubleshooting and emergency-response skills.
• A hands‑on, service‑oriented approach, with strong communication, coordination and problem‑solving skills.
• Good command of spoken Cantonese and working proficiency in English; ability to maintain clear written maintenance records.
• Willingness to work rostered shifts, including weekends and public holidays, and attend to emergencies as required.
• Registered Electrical Worker (Grade A) required and other trade qualification would be an advantage.
• Candidates with less experience will be considered for the position of Duty Engineer.