Headwaiter/Headwaitress - Terrace Boulud

Mandarin Oriental Group; Hong Kong; Sur place; HKD 300 000 - 450 000; Plein temps

Avantages offerts par ce poste

Learning & Development programmes

Complimentary nights for employees

Health & Wellness benefits

Retirement plans

Résumé du poste

Mandarin Oriental, Hong Kong is seeking a Headwaiter/Headwaitress for Terrace Boulud to supervise the Food & Beverage Service team. The ideal candidate should have at least 5 years of Food & Beverage experience with a strong supervisory background from a 5-star hotel.

The role includes training staff, maintaining service quality, and ensuring cleanliness. Candidates must be fluent in English and Cantonese, with Mandarin as an advantage.

Benefits include a comprehensive training program, health benefits, and attractive hotel rates.

Qualifications

• At least 5 years of experience in Food & Beverage and minimum 2 years at a supervisory level.
• 5-star hotel experience highly preferred.
• Strong computer literacy.

Responsabilités

• Supervise food products and services provided by the department.
• Help with training plans and carry out training sessions.
• Inspect cleanliness of all service equipment.

Connaissances

Leadership

Organizational skills

Communication skills

Customer service skills

Fluent in English

Fluent in Cantonese

Knowledge of Mandarin

Outils

Microsoft Excel

Microsoft Word

Description du poste

Mandarin Oriental, Hong Kong seeks a Headwaiter/Headwaitress for Terrace Boulud to join its Food & Beverage Service team.

Responsibilities

• Supervise the food products and services provided by the department
• Help with the training plans and carry out training sessions
• Maintain staff discipline and cooperation
• Inspect the cleanliness of all service equipment and side boards
• Prepare the duty roster for the service staff

Qualifications

• At least 5 years of experience in Food & Beverage and minimum 2 years at a supervisory level; 5‑star hotel experience highly preferred
• Computer literacy, including Microsoft Excel and Word
• Fluent in English and Cantonese; knowledge of Mandarin an advantage
• Strong leadership, organizational, and communication skills
• Good customer service skills and able to work under pressure

Benefits

• Learning & Development programmes tailored to career stages
• MOstay program – complimentary nights and attractive rates on rooms for you and your loved ones
• Health & Colleague Wellness benefits and wellness programmes worldwide
• Retirement plans varying with length of service and role