Guest-Facing Assistant Manager — Dining Room Operations Lead

Pirata Group; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Discount

Incentives

Tips

Medical Insurance

Birthday Gift

Referral Bonus

Job summary

Pici Central, part of Pirata Group, seeks a dynamic Assistant Manager to support the Restaurant Manager in delivering top‑quality, high‑volume service on Aberdeen Street. You’ll be on the floor as a manager, greeting guests and resolving issues, while training the team to uphold the brand’s hospitality standards.

The ideal candidate has 3+ years in hospitality, is hands-on, and enjoys guest-facing leadership with a positive, reliable presence on shift.

Qualifications

• 3+ years experience in hospitality industry.
• Hands-on, floor-based manager with guest-facing duties.
• Strong communication and leadership skills.
• Self-organised and detail-oriented with responsibility.

Responsibilities

• Ensure smooth operation of restaurant activities.
• Provide training to the team to maintain service quality.
• Implement marketing activities to drive sales and revenue.
• Control stocks for daily use to meet service needs.
• Supervise serving of food and beverages to high standards.
• Coordinate vendor contracts and invoices.
• Assist Restaurant Manager with scheduling and onboarding.

Skills

Team leadership

Guest-facing service

Communication skills

MS Office proficiency

Tools

POS system

Job description

Pici Central, part of Pirata Group, seeks a dynamic Assistant Manager to support the Restaurant Manager in delivering top‑quality, high‑volume service on Aberdeen Street. You’ll be on the floor as a manager, greeting guests and resolving issues, while training the team to uphold the brand’s hospitality standards.

The ideal candidate has 3+ years in hospitality, is hands-on, and enjoys guest-facing leadership with a positive, reliable presence on shift.