Assistant Manager with Pici Tsim Sha Tsui

pirata-group; Hong Kong; On-site; HKD 223,200 - 334,800; Full time

Benefits offered by this job

50% discount at all restaurants

Guaranteed monthly incentive bonus

Medical insurance

Birthday gift certificate

Referral bonus

Job summary

pirata-group is seeking a dynamic Assistant Manager to join Pici in Tsim Sha Tsui. You will support the Restaurant Manager in delivering top-notch service and ensuring efficient operations in a busy venue.

The ideal candidate will have over 3 years of experience in the hospitality industry, demonstrating excellent management and guest interaction skills. The position comes with benefits including a discount at all restaurants and a guaranteed monthly incentive bonus.

Qualifications

• 3+ years experience in the hospitality industry is required.
• Strong management skills with a positive mindset.
• Excellent communication and leadership skills are essential.

Responsibilities

• Ensure smooth operation and implementation in the restaurant.
• Train the team to deliver high-quality service.
• Monitor compliance with safety and hygiene regulations.

Skills

Management skills

Communication skills

Interpersonal skills

Team player

Tools

MS Office

Job description

We’re now looking for a dynamic Assistant Manager to join Pici Tsim Sha Tsui, our intimate home for fresh, hand rolled pasta on Hart Avenue.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands‑on, floor‑based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/