Guest Experience Waiter - Service Pro with Flexible Hours

Jiwusiwei (HK) Limited; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Benefits offered by this job

Competitive pay

Career development

Supportive team

Staff meals

Flexible hours

Job summary

Jiwusiwei (HK) Limited is seeking a professional Waiter for our Causeway Bay Wan Chai district restaurant. You will greet guests, present menus, take orders, and ensure a memorable dining experience.

This full-time role emphasizes attentive service, collaboration with kitchen and bar staff, and maintaining high hygiene standards. Ideal candidates have experience in hospitality, strong English and Cantonese language skills, and a customer-focused demeanour.

Qualifications

• Minimum experience in a waiter/front-of-house role.
• Excellent customer service and professional demeanor.
• Strong communication with guests.
• Attention to detail and memory for special requests.
• Ability to stand long hours and carry trays safely.
• Basic knowledge of food and beverage service standards.
• Willing to work evenings, weekends and public holidays.
• Fluency in English and Cantonese is advantageous.

Responsibilities

• Greet guests warmly and seat them at prepared tables.
• Present menus and offer knowledgeable recommendations.
• Take accurate orders and relay to kitchen and bar staff.
• Serve food and drinks promptly and correctly.
• Check in with guests to ensure satisfaction and address requests.
• Process payments and handle transactions accurately.

Skills

Customer service

Communication

Attention to detail

Physical stamina

Food & beverage service knowledge

Time management

Job description

Jiwusiwei (HK) Limited is seeking a professional Waiter for our Causeway Bay Wan Chai district restaurant. You will greet guests, present menus, take orders, and ensure a memorable dining experience.

This full-time role emphasizes attentive service, collaboration with kitchen and bar staff, and maintaining high hygiene standards. Ideal candidates have experience in hospitality, strong English and Cantonese language skills, and a customer-focused demeanour.