Guest Experience Coordinator (Luxury F&B Operations)

St. Regis Hong Kong

Hong Kong

On-site

HKD 201,000 - 312,000

Full time

3 days ago
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Benefits offered by this job

Medical & Life Insurance
Performance Bonus
Staff Meal
Wellness Rewards Programme
Public Holidays 17 days + Annual Leave
Birthday leave
Duty meal

Job summary

St. Regis Hong Kong is seeking a customer-focused restaurant team member to join our luxury dining team. You will handle guests' feedback or complaints and assist in the daily operations of the restaurant, contributing to exceptional service in a high-standard environment.

Fluent English and Cantonese are preferred, and you will benefit from medical insurance, performance bonuses, generous leave entitlements, staff meals, and career advancement opportunities within the Langham Hospitality Group.

Qualifications

  • Fluent English and Cantonese preferred.

Responsibilities

  • Handle customers' feedback or complaints
  • Assist in the daily operations of the restaurant

Skills

English & Cantonese

Job description

St. Regis Hong Kong is seeking a customer-focused restaurant team member to join our luxury dining team. You will handle guests' feedback or complaints and assist in the daily operations of the restaurant, contributing to exceptional service in a high-standard environment.

Fluent English and Cantonese are preferred, and you will benefit from medical insurance, performance bonuses, generous leave entitlements, staff meals, and career advancement opportunities within the Langham Hospitality Group.

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