Global Sales Client Account Manager – Associate

Testing Site - JPMC; Hong Kong; On-site; HKD 450,000 - 750,000; Full time

Job summary

Testing Site - JPMC is seeking a Global Client Account Manager – Associate on the Global Client Intelligence & Solutions team to strengthen priority client relationships and drive business growth. You will lead engagements across Sales and Markets and translate insights into action for senior stakeholders.

You will leverage data analytics and AI/LLM tools to surface trends, support excellent client outcomes, and collaborate with the ICAM team on best practices.

Qualifications

• Experience leading client relationships in markets products and services.
• Strong strategic thinking with a track record of growth and innovation.
• Excellent written and verbal communication for senior stakeholders.
• Proven ability to manage complex projects across global teams.
• Proficient in applying data analytics and AI/LLM to surface insights.
• Attention to detail with adaptability to changing priorities.

Responsibilities

• Develop and implement strategic initiatives that enhance client relationships and drive business growth.
• Lead high-level client engagements and serve as a trusted advisor aligned to firm objectives.
• Collaborate with senior relationship stakeholders to identify and capitalize on opportunities.
• Leverage advanced analytics and AI/LLM technologies to generate actionable insights.
• Identify trends and growth opportunities across client portfolios.
• Organize and drive client events and engagements to maximize relationships.
• Foster cross-functional collaboration across global teams for seamless service.
• Contribute to thought leadership through client-specific publications and briefings.
• Drive innovation and efficiency in client management processes and tooling.

Skills

Client relationship leadership

Strategic thinking

Analytical problem solving

Advanced communication

Cross-functional collaboration

Data analytics & AI/LLM usage

Job description

Join a high‑impact team shaping how we serve our largest and most sophisticated clients worldwide. You will lead initiatives that elevate client connectivity, unlock growth, and deliver measurable value across markets and securities services. You’ll gain exposure to senior leaders, accelerate your career, and apply advanced analytics and AI/LLM technologies to drive better decisions. Be part of a collaborative, global culture where your strategic insight and execution matter.

As a Global Client Account Manager – Associate on the Global Client Intelligence & Solutions (CIS) team, you develop and execute strategic initiatives that strengthen priority client relationships and drive business growth. You lead high‑level client engagements across Sales and Markets, serve as a trusted advisor, and translate insights into action for senior relationship stakeholders. You leverage data analytics and AI/LLM tools to surface trends, outperformance, and opportunities that enhance client outcomes.

You will partner closely with the Investor Client Account Management (ICAM) team on best practices in coordinating and disseminating client information. Exceptional organizational skills, meticulous attention to detail, and the ability to excel in a fast‑paced environment are essential.

Job responsibilities

• Develop and implement strategic initiatives that enhance client relationships and drive business growth.
• Lead high‑level client engagements and serve as a trusted advisor aligned to firm objectives.
• Collaborate with senior relationship stakeholders to identify and capitalize on new opportunities.
• Leverage advanced analytics and AI/LLM technologies to generate actionable, data‑driven insights.
• Identify trends, areas of outperformance, and growth opportunities across client portfolios.
• Organize and drive client events and engagements with a focus on maximizing client relationships.
• Foster cross‑functional collaboration across global teams for seamless client service and information flow.
• Contribute to thought leadership through client‑specific publications and strategic briefings.
• Drive innovation and efficiency in client management processes and tooling.

Required qualifications, capabilities, and skills

• Leadership experience in relationship management or client‑facing roles within markets products and services.
• Strong strategic thinking, analytical and problem‑solving skills with a track record of driving growth and innovation.
• Excellent communication and interpersonal skills with the ability to influence stakeholders at all levels.
• Demonstrated success working across global teams and managing complex projects.
• Expertise leveraging data analytics and AI/LLM technologies to drive insights and efficiency.
• Strong attention to detail with an inquisitive, adaptable approach to changing priorities.

Preferred qualifications, capabilities, and skills

• Experience in markets or financial services.
• Background producing client publications or executive briefings.
• Proven ability to translate analytics into commercial outcomes and client action plans.