Global QA Lead — Product & Supplier Quality

Charterhouse Hong Kong; Hong Kong; Presencial; HKD 360.000 - 480.000; Jornada completa

Descripción de la vacante

Charterhouse Hong Kong is seeking a Quality Assurance Officer to reinforce day-to-day QA practice and maintain the quality management system. The role collaborates with Product Development, Purchasing, Operations and QC, with regular travel to manufacturing sites.

The ideal candidate has 3–5 years of QA/QC in multi-component products, strong English and Chinese, and hands-on experience in risk assessment, CAPA, and supplier audits. Travel is required.

Formación

• Higher Diploma or above in Engineering, Science, Quality Management, Industrial Management, or related field.
• 3–5 years of QA/QC exposure in a multi-component product environment.
• Working knowledge of QA methods, risk assessment, manufacturing flows, tolerances and factory inspection standards.
• Meticulous, forward-leaning and analytically sharp with continuous-improvement mindset.
• Strong spoken and written English and Chinese.
• Willingness to travel frequently to manufacturing sites.

Responsabilidades

• Carry the daily QA workload and stay closely aligned with internal counterparts across regions.
• Own upkeep of the quality manual and related controlled documents, refreshing them as processes improve.
• Contribute to monthly quality packs and surface the main findings and drive agreed follow-up to completion.
• Bring quality criteria into the development cycle early so Product Development, Purchasing and Operations can design risk out rather than inspect it out later.
• Help Product Development and Purchasing assemble clear product-tolerance packs that match the company's quality standard.
• Take part in pre-production meetings and sample reviews; flag residual risk and confirm that quality expectations are locked before launch.
• Brief the QC team on critical inspection gates and any extra checks that a given programme needs.
• Work alongside QC to monitor defect trends, isolate recurring failures, and lead root-cause work plus corrective action with suppliers.
• Join factory audits and on-site visits that test whether suppliers meet the company's compliance bar.
• Act as the quality contact for suppliers on non-conformances and audit findings, and press for timely CAPA closure.
• Help keep the internal supplier-monitoring framework current and push for practical upgrades over time.
• Support investigation of customer quality complaints: root-cause analysis, corrective-action plans, and tracking to closure with the relevant stakeholders.

Conocimientos

QA/QC experience

Risk assessment

Manufacturing processes

Factory inspections

Root cause analysis

Bilingual English/Chinese

Educación

Engineering or QA degree

Descripción del empleo

Charterhouse Hong Kong is seeking a Quality Assurance Officer to reinforce day-to-day QA practice and maintain the quality management system. The role collaborates with Product Development, Purchasing, Operations and QC, with regular travel to manufacturing sites.

The ideal candidate has 3–5 years of QA/QC in multi-component products, strong English and Chinese, and hands-on experience in risk assessment, CAPA, and supplier audits. Travel is required.