Quality Assurance Officer

Charterhouse Limited; Hong Kong; Presencial; HKD 320.000 - 520.000; Jornada completa

Descripción de la vacante

Charterhouse Limited is seeking a Quality Assurance Officer in Hong Kong to reinforce day-to-day QA practices, maintain the QMS, and collaborate across Product Development, Purchasing, Operations and QC. The role involves risk reduction, supplier performance, CAPA follow-through, and regular factory visits, with frequent travel to manufacturing sites.

The candidate should have a Higher Diploma or above in a related field and 3–5 years in QA/QC within multi-component product environments, plus

Formación

• Higher Diploma or above in Engineering, Science, Quality Management, Industrial Management, or related field.
• 3–5 years of QA and/or QC exposure in a multi-component product environment.
• Working knowledge of QA methods, risk assessment, manufacturing flows, product tolerances and factory inspection standards.
• Meticulous, forward-leaning and analytically sharp with continuous-improvement instinct.
• Strong spoken and written English and Chinese.

Responsabilidades

• Carry the daily QA workload and coordinate with internal teams across regions.
• Maintain the quality manual and related controlled documents; refresh as processes improve.
• Contribute to monthly quality packs and drive CAPA follow-through to closure.
• Incorporate quality criteria early in development to design risk out.
• Assist Product Development and Purchasing with product-tolerance packs that meet standards.
• Attend pre-production meetings and sample reviews; confirm quality expectations before launch.
• Brief QC on critical inspection gates and extra checks needed for programs.
• Monitor defect trends with QC; lead root-cause analysis and corrective actions with suppliers.
• Join factory audits and on-site visits to verify supplier compliance.
• Serve as quality contact for suppliers on non-conformances and CAPA closures.
• Update internal supplier-monitoring framework for practical upgrades.
• Support investigations of customer quality complaints with root-cause analysis and corrective actions.

Conocimientos

QA methods

Risk assessment

Manufacturing flows

Product tolerances

Factory inspection

English & Chinese

Educación

Higher Diploma or above in Engineering/Science/Quality Management

Descripción del empleo

Our client is a multinational business that designs and supplies multi-component soft goods, accessories, and consumer lifestyle products for global brand partners. Quality is central to how the organization wins and retains those relationships, and this role sits at the heart of that discipline.

We are seeking a Quality Assurance Officer to reinforce day-to-day QA practice, keep the quality management system current, and work across Product Development, Purchasing, Operations, and QC. The remit covers upstream risk reduction, supplier performance and CAPA follow-through, factory visits, and support on customer complaint investigations. It will suit a hands-on QA/QC professional who is comfortable in a multi-component product setting and ready for regular travel to manufacturing sites.

Job Responsibilities

• Carry the daily QA workload and stay closely aligned with internal counterparts across regions.
• Own upkeep of the quality manual and related controlled documents, refreshing them as processes improve.
• Contribute to monthly quality packs and surface the main findings and drive agreed follow-up to completion.
• Bring quality criteria into the development cycle early so Product Development, Purchasing and Operations can design risk out rather than inspect it out later.
• Help Product Development and Purchasing assemble clear product-tolerance packs that match the company's quality standard.
• Take part in pre-production meetings and sample reviews; flag residual risk and confirm that quality expectations are locked before launch.
• Brief the QC team on critical inspection gates and any extra checks that a given programme needs.
• Work alongside QC to monitor defect trends, isolate recurring failures, and lead root-cause work plus corrective action with suppliers.
• Join factory audits and on-site visits that test whether suppliers meet the company's compliance bar.
• Act as the quality contact for suppliers on non-conformances and audit findings, and press for timely CAPA closure.
• Help keep the internal supplier-monitoring framework current and push for practical upgrades over time.
• Support investigation of customer quality complaints: root-cause analysis, corrective-action plans, and tracking to closure with the relevant stakeholders.

Candidate Profile

• Higher Diploma or above in Engineering, Science, Quality Management, Industrial Management, or a related field.
• Three to five years of QA and/or QC exposure in a multi-component product environment - soft goods, accessories or consumer products.
• Working knowledge of QA methods, risk assessment, manufacturing flows, product tolerances and factory inspection standards.
• Meticulous, forward-leaning and analytically sharp, with solid problem-solving habits and a continuous-improvement instinct.
• Strong spoken and written English and Chinese.
• Willingness to travel frequently to manufacturing sites.

What to Expect

Our client offers the benefits of a work environment that is stimulating, challenging and balanced. It makes sure that you will be working in highly visible and being part of an Employee & Supply Chain work that provides a large degree of autonomy to their management team and encourages creativity and development of new ideas.